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Drury Inn & Suites Columbus Polaris

3 star hotel
Kids stay free
9.4/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (32)

generated by AI based on family reviews

Overview

The Drury Inn & Suites Columbus Polaris offers families a comfortable and convenient stay with spacious rooms and a welcoming atmosphere. Guests consistently praise the friendly staff and the complimentary breakfast and evening meals, which are a real bonus for families. The hotel's proximity to shopping at Polaris is also a major plus. While some guests have mentioned occasional issues with noisy children in the hallways and pool area, the overall experience is positive, with many families returning for repeat stays.

Guest highlights

Complimentary breakfast and evening meals, a big hit with families.
Friendly and accommodating staff.
Spacious and clean rooms.
Convenient location near Polaris shopping.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Drury Inn & Suites Columbus Polaris is located in Polaris, a neighborhood in Columbus. McConnell Arts Center and BalletMet Performance Center are local landmarks, and travelers looking to shop may want to visit Easton Town Center and Polaris Fashion Place. Looking to enjoy an event or a game while in town? See what's happening at Historic Crew Stadium or Value City Arena.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
John Glenn Columbus International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Inn & Suites Columbus Polaris
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

32 reviews

Review data

5 star reviews

69%

4 star reviews

19%

3 star reviews

3%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Drury Inn & Suites Columbus Polaris

Showing 1 - 10 of 32 reviews

Latest reviews (32)

T

Tammi

10 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

Came into town for a 2 day shopping trip at Polaris. This Hotel is the best around! If you ever get a chance stay at a Drury inn. They have complimentary breakfast and also dinner with bar drinks! After a long day it is nice to not have to go out to get a bite to eat. You can just go to the hotel, relax and have dinner there. The beds were comfortable and the rooms were spacious and clean. The Staff were very friendly. They treat you like family! Thank you Drury inn for being affordable and family friendly.
G

Gregg

24 May 2024 - 27 May 2024
reviewed on travelocity

5 out of 5 stars

The staff was really good. Very accommodating. My family and I liked the free drinks :) and dinner every night.
C

Christina

3 Jul 2024 - 4 Jul 2024
reviewed on travelocity

5 out of 5 stars

Wonderful stay for fourth in town for family visit. Excellent food service and great staff !
L

Loretta

1 Jun 2024 - 3 Jun 2024
reviewed on hcom

4 out of 5 stars

Everthing was great except for some roudt kids the staff did their best to take care of, they made stay difficult
t

taiya fallon

26 May 2024 - 27 May 2024
reviewed on hcom

4 out of 5 stars

My family came for an overnighter for the first time at this hotel. Customer service at the desk was very informative and helpful and we arrived just in time to partake in the dinner service. There was quite a bit of traffic so we skimmed through and grab some salads. My daughters were able to enjoy the pool for an hour, which was very crowded but to be expected for the holiday weekend. The hotel was very quiet and comfortable and clean.
T

Thomas

17 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

Woman in breakfast buffet on Saturday and Sunday 5/18 weekend was outstanding. She was so friendly and accommodating. She made my kids laugh and feel special. She was excellent. Everyone was kind and friendly.
B

Bailey

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

1 out of 5 stars

This was our first time staying at a Drury Hotel after our friends stayed at another location and liked it. Once we checked in our room felt like it hadn’t been cleaned very well and then we found an open jar of sugar scrub and a Women’s hygiene douche in the shower!! We were completely disgusted, especially because we have a young child who touches and puts everything in his mouth. We went down and notified the front desk and the girl was very apologetic and nice she let us know someone would go up to our room and handle it. An hour later nothing was still taken care of so we left and went to dinner. At dinner we decided we were going to head back to the hotel and pack up our belongings and just head home because we were just so grossed out. When we notified the front desk, she was very sorry and explained they have had multiple issues with this house keeper and that the house keepers have access to use the showers. Which made us wonder how well the rooms even get clean if a house keeper is showering in the room instead of taking time to clean it. And again with a young child it’s very important to us that the room is clean. We are still waiting to hear back from the hotel on how this will be handed.
J

Jessica

28 Mar 2024 - 30 Mar 2024
reviewed on hcom

5 out of 5 stars

Everyone was very friendly. The hotel was clean and well-staffed. The food wasn't bad and my kid loved the pool.
J

Jeff

22 Mar 2024 - 23 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel itself was great, when we checked in there were appetizers for our family. There was a good selection of food along with drink cards for the bar. The room was comfortable and clean, failry strait forward room nothing overly special but was updated, fresh, and smelled clean. Bathroom was nice and roomy, had diapensers for soap, shampoo, and conditioner. When we woke up before we left there was a full self serve breakfast from waffles to sausage, eggs, biscuits, oatmeal, and bagels. No sliced fruit but did have bananas and Apples. We couldn't have asked for a better stay and environment. We didn't have time to check out the pool or gym area but could tell people were using them. They also have a small market to buy refreshments, food, and essentials if you forgot any toiletries. We will definitely look for a Drury on our next trip.
M

Melissa

21 Feb 2024 - 25 Feb 2024
reviewed on hcom

1 out of 5 stars

Children running up and down the halls, up and down the stairs. Throwing shoes at the walls. Holding up the elevators. Quiet time was not quiet time. This is the third time it’s happened and yes we have said this is an issue. And we requested a quiet room because of this last time. Things spilled all over the floors. Sticky floors and elevators. Trash in halls and elevators. Couldn’t get our meals because there were so many kids running around meal area and pushing you out. This place used to be a quite nice place. Management could do something about this but they choose not to. They only want the money. Dog poop all over the place. No one cleans it up.
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