Best Western Dutch Valley Inn

Exit door to the outside was broken and wouldn’t close leaving our room unsecured next to it. Bathroom light blew out, asked that it be replaced. Couldn’t use bath at night till it was. Came back after 4 hours at family funeral event and it wasn’t fixed. No explanation other than “he must not have gotten to it.” I had to request something be done and all I got was you can change rooms if you want. Then no offer to help change rooms, no idea where the luggage cart was but told us we could use the laundry cart if we wanted. After moving ourselves we attended a family reunion the next day and when we returned there was NO toilet paper, tissues or soap in the second room. Again went to front desk and explained the problem and was told I could move rooms, to which I replied Hell NO! Just give me 2rolls of toilet paper, a box of tissue and some soap. With a deer in the headlight look she said she wasn’t sure there was any she could give me but she’d go look. I will NEVER stay there or any other BW again.