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Carlisle Inn Sugarcreek

3 1/2 star hotel
Kids stay free
Connecting rooms
9.8/10 Exceptional
(1005 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Carlisle Inn Sugarcreek is a fantastic family-friendly hotel. Families consistently praise the exceptionally friendly staff and the well-maintained, clean facilities. Children particularly enjoy the pool area and the evening cookies and popcorn. The comfortable rooms and hearty breakfast, including fresh donuts, are also frequently highlighted in guest reviews. While some guests have mentioned room size, the overall experience is overwhelmingly positive.

Guest highlights

The incredibly friendly and helpful staff
The comfortable rooms and beds
The pool area
Evening cookies and popcorn, plus a lovely breakfast with fresh donuts

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is not available.

Nearby attractions

Carlisle Inn Sugarcreek is located in Sugarcreek. World's Largest Cuckoo Clock and J. E. Reeves Victorian Home & Carriage House Museum are local landmarks, and some of the area's activities can be experienced at Breitenbach Wine Cellars and Wilkeshire Golf Course.

Popular amenities

Family friendly

Free rollaway/extra beds
Indoor pool
Laundry facilities
Playground
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Coffee/tea in common area(s)
Free continental breakfast available daily 7 am–10 am
Room service available

Spa

Massages

Guest services

24-hour front desk
Laundry facilities
Luggage storage
No housekeeping
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Playground

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Carlisle Inn Sugarcreek
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

16 reviews

Review data

5 star reviews

94%

4 star reviews

6%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Carlisle Inn Sugarcreek

Showing 1 - 10 of 16 reviews

Latest reviews (16)

M

Mina

31 Aug 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

Best friendly staff I have ever seen, facility is great, very clean, well maintained, very safe and a lot of options for kids, very family friendly hotel
K

Kim

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Wonderful retreat for our family...escape there as often as possible...love the shows! and the Carlisle inn, Warther Museum close by and all the wonderful shopping near by! Keep up the great work!
W

Wanda

22 Apr 2024 - 24 Apr 2024
reviewed on expedia

5 out of 5 stars

Had a wonderful relaxing time at the Carlisle in Sugar CreekOH. The room was perfect, beds were so comfortable! The room they have where breakfast is served is also great for visiting with friends or make new ones as you enjoy cookies and popcorn in a living room atmosphere! Someone played the baby grand piano last night while we all guessed what song was being played! Great evening fun since everything closed up early in Amish country! The entertainment was just a guest at the hotel. Will definitely be staying soon again!
j

joseph

31 Mar 2024 - 2 Apr 2024
reviewed on expedia

5 out of 5 stars

Great place to stay. Breakfast is great with the fresh donuts and kids love the cookie and popcorn at night!
D

Daniel

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

This was such a great experience. The staff was super friendly and helpful. The hotel and entire complex was clean, beautiful, and family friendly. We will definitely be back!
C

Cynthia

1 Mar 2024 - 2 Mar 2024
reviewed on hcom

5 out of 5 stars

We came for the Lee Greenwood concert and it was great. Recommended to a family member
E

Edwin

1 Sept 2023 - 3 Sept 2023
reviewed on travelocity

5 out of 5 stars

Great stay and grand kids love the pool area.
G

Gayle

3 Aug 2023 - 6 Aug 2023
reviewed on hcom

4 out of 5 stars

The hotel is clean and very quiet, however, we felt the room was small. We typically have four adults and one infant on a girls trip. We have never stayed here before, but we found it to be less roomy than other places we've stayed. We also requested an accessible room in January for an August trip. We received an email two weeks prior to our trip that the accessible room was not available. Found out when we arrived that there is ONLY ONE accessible room in the hotel [seems unusual for a hotel this size], and that someone else had reserved it two weeks prior to our reservation. Could they not have told us that back in January instead of waiting until two weeks before our trip??? The continental breakfast was sufficient. Cookies and popcorn are served in the evening. The pool was nice, but the rules stated that an adult needed to accompany minors and there were children swimming without an adult. . .and using the hot tub that was not for young children. The staff was courteous and kind, but we will likely not stay here again due to the size of the rooms.
J

JOSEPH

6 Aug 2023 - 7 Aug 2023
reviewed on travelocity

5 out of 5 stars

Very clean and a family atmosphere
J

Jennifer

3 Jul 2023 - 4 Jul 2023
reviewed on travelocity

5 out of 5 stars

We liked everything about the hotel. Where it was located and the walking distance for the shopping and dinner. We liked how late the pool was open and having the snacks from 6 to 9:30 at night. I will recommend it to our family and friends
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