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InterContinental Suites Hotel Cleveland, an IHG Hotel

4 star hotel
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.

Nearby attractions

Located in Cleveland, InterContinental Suites Hotel Cleveland, an IHG Hotel is in the city center. Rock and Roll Hall of Fame and Museum of Contemporary Art Cleveland are cultural highlights, and travelers looking to shop may want to visit East 4th Street and Tower City Center. Children's Museum of Cleveland and Cleveland Museum of Natural History are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 am–11:00 am: usd 5-17 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center

Outdoor

Outdoor furniture
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cleveland Hopkins International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for InterContinental Suites Hotel Cleveland, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

100%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about InterContinental Suites Hotel Cleveland, an IHG Hotel

Latest reviews (2)

G

Gary

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

Couldn't cool down room and I can't sleep well when its 76 degrees. Restaurant food was passable for a family diner, but not an Intercontinental; service matched as our waitress must have been moonlighting from greasy spoon diner. Valet parking is too expensive. It's the only hotel near the Cleveland Clinic, Case Western Reserve University and a number of related businesses, so I guess they figure they don't have to act like a high-class hotel.
A

22 Dec 2023 - 23 Dec 2023
reviewed on hcom

3 out of 5 stars

Service seemed slow. The room was adequate, but not very comfortable. I guess for a hotel typically used to house medical patients or family, it was OK but not fabulous
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