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Embassy Suites Raleigh-Crabtree

3 1/2 star hotel
8.6/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Embassy Suites Raleigh-Crabtree is a great option for families visiting Raleigh. Guests consistently praise the friendly and helpful staff and the wonderful breakfast buffet. The indoor pool is a hit with children, and the convenient location, near Crabtree Valley Mall and with easy highway access, makes it easy to explore the area. Many appreciate the spacious suites, perfect for families, and the overall clean and beautiful condition of the hotel.

Guest highlights

The wonderful breakfast buffet
The helpful and friendly staff
The indoor pool (although small, it's deep enough for kids to play)
The spacious suites, perfect for families

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, WiFi in public areas, and coffee/tea in a common area.

Nearby attractions

Located in Raleigh, Embassy Suites Raleigh-Crabtree is in the business district. North Carolina Museum of Natural Sciences and Red Hat Amphitheater are cultural highlights and North Carolina State Fairgrounds is a popular area attraction. Looking to enjoy an event or a game? See what's going on at PNC Arena, or consider Coastal Credit Union Music Park at Walnut Creek for a night out.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: wifi (usd 9.95 per 24-hour period)
Available in some public areas: wifi (usd 9.95 per 24-hour period)
In-room wifi speed: 25+ mbps

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:30 am–10:30 am on weekends
Free daily reception
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Raleigh-Durham International Airport
10 km from this hotel
Fayetteville Municipal Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites Raleigh-Crabtree
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Embassy Suites Raleigh-Crabtree

Latest reviews (7)

J

Jennifer

22 Nov 2023 - 25 Nov 2023
reviewed on hcom

5 out of 5 stars

We stayed here for a family vacation, visiting relatives in Raleigh for Thanksgiving, and it was wonderful! The staff were all very nice and very helpful, the breakfast buffet was wonderful, the hotel was clean and beautiful, and the kids loved the indoor pool - the pool is small, but goes to a depth of 5'6" and was plenty big enough for our 4 kids to enjoy playing in together. The location was convenient, right across from a mall with Starbucks and easy access to the highway just a short drive from the center of Raleigh. Would definitely stay here again!
M

Mathew

5 Nov 2023 - 8 Nov 2023
reviewed on hcom

3 out of 5 stars

Little disappointed as this hotel didn’t live up to the other Embassy Suites that we have stayed at previously. The bathroom sink faucet was broken and only allowed for the hot water to be turned on. So little ones washing their hands had to be done at the other sink outside of the bathroom. The tub drained very very slowly. So when showering, the tub would fill. The sink would gargle when you flushed the toilet. The wallpaper was peeling in the bathroom and also at the baseboards around the room. Bobby pins on the floor from previous guest. Housekeeping did come daily and refresh the towels and make the beds and also remove the trash. Breakfast was great. Good variety, and hot. The ladies at breakfast were kind and welcoming. Parking is free. Not at all what I expected from an Embassy Suites.
s

shaquanna

31 Mar 2023 - 3 Apr 2023
reviewed on orbitz

5 out of 5 stars

This is my second time staying at the facility and i love it. Its like a one bedroom apartment but still has the hotel feel. Great for families and it's a 10 minute walk to the mall. No complaints at all
S

Sharon

27 Dec 2022 - 28 Dec 2022
reviewed on hcom

5 out of 5 stars

Our room worked for our family perfectly. We went to a Canes game and it was 11 minutes to the arena.
M

Misty

6 Jul 2022 - 7 Jul 2022
reviewed on hcom

1 out of 5 stars

We got to our hotel to expect to be able to go to Sleep after traveling and the bed in the room was broke we booked a suite to accommodate our family ,it took over an hr to figure it out as my toddler was already asleep after a long day so they gave us an extra room for my other kids after past 1 am they were able to go to sleep
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

i felt like family when i stayed at this hotel i would recommend this embassy suit to anyone. it was beautiful. the only thing i didnt like was that if you want to use wi-fi u have to pay 9.95 for 24 hours lol lol other than that i love this place very much. its right across the street from the crabtree valley mall yippe :)
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

The grandchildren loved the breakfast buffet. This is our families hotel of choice.
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