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Hampton Inn & Suites Charlotte/South Park at Phillips Place

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(838 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Charlotte/South Park at Phillips Place is a great option for families visiting Charlotte. The hotel is praised for its exceptionally accommodating staff and its suite-style rooms, which offer separate sleeping areas for parents and children. Guests also appreciate the convenient location, offering easy access to shopping and dining. While some guests found the beds hard, the overall experience is considered positive, particularly highlighting the friendly and helpful staff.

Guest highlights

Exceptionally accommodating and wonderful staff who go the extra mile to help families.
Suite-style rooms provide separate sleeping areas for parents and children.
Convenient location near shopping and dining.

About the hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.

Nearby attractions

Located in SouthPark neighborhood, Hampton Inn & Suites Charlotte/South Park at Phillips Place is connected to a shopping center. The area's natural beauty can be seen at Park Road Park and Freedom Park, while Mint Museum Randolph and Visulite Theatre are cultural highlights. NASCAR Hall of Fame and Ray's Splash Planet are also worth visiting. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool
Shopping
Spa tub

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Smoke-free property

Nearest Airport

Airplane
Charlotte Douglas International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Charlotte/South Park at Phillips Place
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Charlotte/South Park at Phillips Place

Latest reviews (4)

M

Matthew

20 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Exceptionally accomodating and wonderful staff. Packages in the room, greeting us as we came to and from the hotel, replacing pack and play that we thought might help the baby sleep. Great people.
T

Tharmajini

10 Aug 2023 - 12 Aug 2023
reviewed on orbitz

5 out of 5 stars

I stayed at Hampton Inn and Suites for two days with my three children. The staff are super friendly and helpful. The check in time was at 3pm. We arrived at the hotel already at 12 and they also let us check in at 12. I highly recommend this hotel to anyone visiting Charlotte!
K

Katherine

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

4 out of 5 stars

This was the nicest looking hotel I’ve ever stayed in! It was even better because, despite the $269 a night, I did not realize it was a suite with a bedroom part and another room where another tv was, alongside the kitchen, more like a “living room” or “den” which worked out well because my children stayed in that room. The employees were very nice and accommodating and the breakfast was phenomenal, with many options. The ONLY issues with this experience is that the beds are hard and not very comfortable, myself and my best friend who came with me hardly got any sleep as a result. Also, they’re really wasn’t a lot of parking available so we ended up pretty far from an entrance where we had to haul our suitcases pretty far. Other than that, I couldn’t ask for more!
A

16 Mar 2024 - 17 Mar 2024
reviewed on hcom

3 out of 5 stars

Perfect area for shopping and dining. I was surprised and disappointed that there was no exhaust fan in the bathroom. Overall my family had a great stay. It was quiet. The room across from us had a dog. If a pet had been our room, it was cleaned well enough that it did not trigger our allergies. We had 2 separate rooms to allow quiet time from the kids.
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