Hilton Charlotte University Place

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Located on a lake, Hilton Charlotte University Place is in University Place neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Concord Mills and EpiCentre. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Bojangles' Coliseum. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle

Grocery/convenience store

Laundry facilities

Microwave

Refrigerator

Seasonal outdoor pool

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 6:00 am–10:30 am: usd 19.00 per person

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Seasonal outdoor pool

Shopping

Outdoor

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Vending machine

More

Couples dining

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Charlotte Douglas International Airport

20 km from this hotel

Reviews that mention...

All reviews (9)clean (4)staff (3)location (2)parking (2)pool (1)

Family Reviews

for Hilton Charlotte University Place

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

0%

3 star reviews

0%

2 star reviews

11%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Hilton Charlotte University Place

Latest reviews (9)

S

Sarah

9 Aug 2024 - 10 Aug 2024

reviewed on hcom

1 out of 5 stars

We got there and there were NO rooms available and NO ONE would work with us and we have zero clue if there is a refund available!!! Ruined our trip - Hilton is forever off of our list!!! Still no answers from anyone- zero care for our paid reservation- zero care for our family trip! Awful

J

Jonathan

19 Jul 2024 - 21 Jul 2024

reviewed on hcom

5 out of 5 stars

We had a great time during our stay. The hotel was comfortable, clean, and the staff was graceful under pressure (you had six family reunions and a rock concert going on). It has a great and convenient location.

L

Latosha

6 Jun 2024 - 10 Jun 2024

reviewed on travelocity

5 out of 5 stars

This was the perfect get away for me and my husband. We walked plenty of food options great views serene environment shopping and restaurants. I would definitely go back. College kids were not in school at this time

P

Patti

19 Apr 2024 - 20 Apr 2024

reviewed on expedia

5 out of 5 stars

In a familiar area close to family.

J

Jennifer

4 Nov 2023 - 5 Nov 2023

reviewed on expedia

5 out of 5 stars

Great Location and easy to access to property! Parking is little complicated. Hotel condition is good and clean. My family enjoy to stay at this hotel.

A

Ammal

30 Sept 2023 - 4 Oct 2023

reviewed on expedia

1 out of 5 stars

Party hotel, not recommended for family. Had the worse stay.

G

Glenda

19 Aug 2023 - 21 Aug 2023

reviewed on hcom

1 out of 5 stars

This was my family's first time staying at the Hilton for a family vacation, and it turned out to be our worst experience yet. The hotel itself was dingy and lacked a sense of cleanliness. The bathroom was uncomfortably small, making it difficult for our family to move around freely. To add to our disappointment, there was no complimentary water provided in the room. However, the most disappointing aspect was the absence of regular housekeeping services, which were only available upon request at the front desk each day. This lack of attention to cleanliness and guest comfort left us thoroughly dissatisfied. Considering our overall experience, I can confidently say that I will never choose to stay at a Hilton hotel again.

L

Lydia

1 Jul 2022 - 3 Jul 2022

reviewed on orbitz

2 out of 5 stars

The room and property itself was clean, semi-updated. Rust stains in the bathtub were concerning. A massive 12 story hotel had only 4 luggage carts for the entire hotel, no valet service, EV parking was not clearly marked so non-EV cars took up the 2 spots available, and this hotel allows it’s guests to smoke marijuana by the poolside with children present. Will not be back.

D

Deanna

30 Apr 2022 - 3 May 2022

reviewed on orbitz

5 out of 5 stars

The accommodations were perfect for our family needs.