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Drury Inn & Suites Charlotte University Place

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Drury Inn & Suites Charlotte University Place is a great option for families, offering complimentary breakfast, dinner, and snacks, along with a pool that's a hit with kids. Families appreciate the welcoming and accommodating staff, who go above and beyond to ensure a pleasant stay. While some guests note that the hotel is an older building, the positive experiences reported highlight a warm and family-friendly atmosphere.

Guest highlights

The complimentary breakfast, dinner, and snacks are a huge hit with families.
The pool is a great place for kids to have fun.
The staff is incredibly welcoming, friendly, and helpful, going above and beyond to make sure families have a great stay.

About the hotel

Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Drury Inn & Suites Charlotte University Place is located in University Place, a neighborhood in Charlotte. UNC Charlotte Botanical Gardens and SEA LIFE Charlotte-Concord Aquarium are local attractions and those in the mood for shopping can visit Shoppes at University Place and Concord Mills. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Bank of America Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Indoor pool
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Charlotte Douglas International Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Inn & Suites Charlotte University Place
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

71%

4 star reviews

18%

3 star reviews

12%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Drury Inn & Suites Charlotte University Place

Showing 1 - 10 of 17 reviews

Latest reviews (17)

E

Erika

27 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

The greatfull staff at the hotel, the location and the great attention of DEE the front desk staff and the compliments for their customers. A great family hotel i definitively recommend for families with children and pets! my family has a blast!
K

Kellie

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

Free dinner and snack grab bag upon arrival, free breakfast and great pool. My kids are begging to go back!
c

cynthia

13 Jan 2024 - 14 Jan 2024
reviewed on expedia

4 out of 5 stars

Large family hotel
D

Darren

2 Apr 2024 - 3 Apr 2024
reviewed on hcom

4 out of 5 stars

My family stopped for one night at the Drury because we have stayed at other locations in the past and loved them. The service here was wonderful and the staff was eager to help with anything. The only down side was that it was an older building and it showed, as it didn’t have the same glamour as the newer Drury hotels. They were remodeling when we arrived and I hope the new look matches the excellence of their staff when finished.
K

Kristen

8 Mar 2024 - 9 Mar 2024
reviewed on expedia

5 out of 5 stars

We stayed here over the past weekend and all the kids had fun. We had a great night everybody was friendly and the free snacks and drinks were such a wonderful perk.
L

Livyy

8 Sept 2023 - 9 Sept 2023
reviewed on travelocity

5 out of 5 stars

The environment is comfortable, check in was smooth and things were explained well for first timers. Had time to take kids to the pool for arriving at 830pm. It closes at 10pm. Able to walk to a restaurant across the parking . Breakfast was A-Ok. Room was comfortable children slept well everything was fine
T

Timothy

Invalid Date - Invalid Date
reviewed on travelocity

3 out of 5 stars

I like the free breakfast and late lunch/early dinner options which can save you money- especially if you're traveling with kids. We previously stayed at the Drury in Northlake and I was expecting similar aesthetics, however, the hotel at University Place is much more dated. We could've stayed at a more modernized hotel for less, but overall it was clean, the food was decent, and the staff was courteous.
N

Nicole

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Overall, great experience! Front desk was awesome! Ray, was exceptional and over the top with accommodating “the extras” my family requested without hesitation. The hotel staff in general was from the maintenance to breakfast staff was very friendly as well. We would definitely recommend this hotel and stay for future visits.
L

Lakeea

23 Nov 2022 - 26 Nov 2022
reviewed on travelocity

5 out of 5 stars

Staying here was so relaxing. There was a breakfast and dinner included with our stay. Two nightly alcoholic beverages. I don't drink but my family members do so that was a plus. The indoor and outdoor pool was great. The young woman Dee who checked us in was so welcoming. She asked us whenever we passed if we needed anything. I will stay here whenever I am in Charlotte.
L

Lee

13 Aug 2022 - 16 Aug 2022
reviewed on travelocity

4 out of 5 stars

The food was very good. The staff was very friendly. The housekeeping unfortunately didn’t show up at all. I wasn’t asked about what service I wanted when checking in so no housekeeping was done. Just a comment, too many young children, under 10 were in the spa. That seems to me that it could be a liability for the hotel.
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