JW Marriott Charlotte

About the hotel

2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.

Nearby attractions

JW Marriott Charlotte is located in Charlotte Center City, a neighborhood in Charlotte, and is near the airport. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center.

Popular amenities

Family friendly

Art supplies

Children's books

Highchair

Outdoor pool

Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 14.00 per day)

Available in some public areas: free wifi

Food and drink

1 bar

2 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 6:00 am–10:30 am: usd 10-40 for adults and usd 10-20 for children

Room service available

Spa

Facials

Manicures and pedicures

Massages

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Porter/bellhop

Wedding services

Accessibility

Assistive listening devices in meeting rooms

Braille signage

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Phone accessibility kit

Roll-in shower (select rooms)

Sign language-capable staff

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair-accessible van parking

Wheelchair-width doorways

Things to do

24-hour fitness center

Full-service spa

Outdoor pool

Shopping mall

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Reception hall

Vending machine

More

Couples dining

Romance packages available

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Charlotte Douglas International Airport

8 km from this hotel

Reviews that mention...

All reviews (6)staff (2)clean (3)pool (1)cot (1)

Family Reviews

for JW Marriott Charlotte

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

0%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott Charlotte

Latest reviews (6)

A

Ahmad

28 Aug 2024 - 29 Aug 2024

reviewed on hcom

5 out of 5 stars

Stay was amazing! Beautiful and very clean hotel. My child and I loved our stay. The pool area is beautiful with a fantastic view.

J

Jessica

21 Oct 2023 - 22 Oct 2023

reviewed on hcom

5 out of 5 stars

A group of boys went to watch a soccer game. It was the first time our kiddos were sent off on their own. The communication with the front desk was amazing! They made us feel confident and comfortable by answering questions about safety and when the room we reserved wasn’t available they made sure the boys were in rooms that were combined. Great experience

J

Jared

16 Jul 2023 - 18 Jul 2023

reviewed on orbitz

5 out of 5 stars

Had a wonderful stay here with my family. Would stay here again in future.

J

Jenna

Invalid Date - 15 Jan 2023

reviewed on orbitz

5 out of 5 stars

Clean beautiful hotel. Safe and very accommodating especially if you need a crib or any baby needs

K

Kasmel

15 Apr 2022 - 17 Apr 2022

reviewed on hcom

5 out of 5 stars

This was a beautiful hotel and the service was the best I’ve had any time I’m in charlotte this is where my family and I will always stay.

A

1 Sept 2024 - 2 Sept 2024

reviewed on hcom

3 out of 5 stars

Nice hotel but could be cleaner. Potato chips on ground from previous guest. Bathrooms have had a lot of wear & tear. Toilet paper dispenser is falling out of the wall. Makeup and toothpaste are on wallpaper in bathroom. Staff are super nice & helpful but took about 1 hour to get bedding for pullout for kids when I had requested it in advance of our stay and again mentioned it upon checking at 8pm. After it arrived I requested extra pillow and towel but they were never delivered.