Staybridge Suites Charlotte Ballantyne, an IHG Hotel

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Staybridge Suites Charlotte Ballantyne, an IHG Hotel is located in Ballantyne, a neighborhood in Charlotte, and is near theme parks. Carolina Place and SouthPark Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore CSA OrthoCarolina Sportsplex and Manchester Meadows Park. Don't miss out on a visit to Carowinds Theme Park.

Popular amenities

Family friendly

Children's games

Full-sized refrigerator

Indoor pool

Kitchen

Laundry facilities

Microwave

Separate dining area

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available daily 6:30 am–9:00 am

Free reception (select days)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Grab bar near toilet

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Golfing

Indoor pool

Shopping

Spa tub

Tennis

Outdoor

Bbq grill(s)

Picnic area

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Renovated entire property - december 2019

Smoke-free property

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Nearest Airport

Charlotte Douglas International Airport

20 km from this hotel

Reviews that mention...

All reviews (24)clean (8)location (3)pool (6)staff (15)sleeping arrangements (1)dining (1)accesibility (2)

Family Reviews

for Staybridge Suites Charlotte Ballantyne, an IHG Hotel

4 out of 5 stars

24 reviews

Review data

5 star reviews

54%

4 star reviews

8%

3 star reviews

25%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Charlotte Ballantyne, an IHG Hotel

Showing 1 - 10 of 24 reviews

Latest reviews (24)

M

Meghan

16 May 2024 - 19 May 2024

reviewed on orbitz

5 out of 5 stars

Huge rooms. Loved it for a family.

R

Romano

8 May 2024 - 12 May 2024

reviewed on expedia

5 out of 5 stars

The suite was perfect for my family. Having 2 separate bedrooms with bathrooms along with a kitchen and common living space worked great. It was clean, efficient and was a great location.

T

Tina

17 Feb 2024 - 19 Feb 2024

reviewed on expedia

5 out of 5 stars

Firepit is nice would be great if they had more to enjoy so you don’t have to share with strangers Would be nice to have adult only swim time or hot tub for adults only- way too many kids for me in pool and hot tub is small so you can’t enjoy space as adult with kids like that. Also rooms could use a deep clean for showers and better water pressure we were on third floor Breakfast was really good and size of rooms Were good — safe area and pretty courtyard

R

Rhonda

29 Dec 2023 - 1 Jan 2024

reviewed on expedia

5 out of 5 stars

We had an issue with the heat in our room. The customer service staff was very responsive to our issue and sent out a rep to fix it. When they realized they could not fix it, they rectified the situation with a new room at no cost to us. They went out of their way to make sure our family was comfortable. We can’t recommend this location enough!

N

Nathaniel

29 Dec 2023 - 30 Dec 2023

reviewed on expedia

5 out of 5 stars

Staybridge - offers a bridge to top class service and ambiance, worthy of royalty appeal. After a long and tired day, settling in the room offered a cozy and family like-setting. Thank you Staybridge. Bybthevway, breakfast option was really satisfying.

K

Katherine

29 Dec 2023 - 31 Dec 2023

reviewed on hcom

3 out of 5 stars

The service was great, very friendly staff. The sofa bed in our room was never changed. When we came into the room and opened it up for our child, the sheets from the last guest who had slept on it, were on there still from the last guest who slept on it. They were good about giving us the new sheets, but kind of grossed us out.

N

Natasha

9 Dec 2023 - 10 Dec 2023

reviewed on expedia

4 out of 5 stars

Besides needing to get 2 remotes that weren’t in the suite, one shower drain being clogged, and there not being extra pillows for the pullout sofa it was an excellent stay for the family. We notified the front desk of the clogged drain and unclogged it ourselves in order to shower without it overflowing. The kids were fine using pillows that we weren’t using in the rooms. Front desk agent was friendly and understanding during our late arrival and room issues. Everyone loved the breakfast buffet. We would definitely stay again. The kids want to go back and stay longer than a night to enjoy the indoor pool.

C

Cheri

4 Dec 2023 - 5 Dec 2023

reviewed on expedia

3 out of 5 stars

Lay out was perfect for our family and shopping/dining is within walking distance. Staff was kind, breakfast was great. Only complaint other than some parts of the room being run down- the beds were hard as rocks! We switched hotels after one night because our backs and hips couldn’t take it.

T

Terri

13 Oct 2023 - 14 Oct 2023

reviewed on travelocity

3 out of 5 stars

The property was amazing. The facilities and amenities were fine. I was very disappointed with the breakfast. The French toast and link sausages were over cooked. The waffle maker wasn’t working. There was no juice for the kids. The boiled eggs were rubbery.

C

Carl

1 Jul 2023 - 3 Jul 2023

reviewed on travelocity

2 out of 5 stars

Booked 6 weeks in advance. Reserved a suite with one queen bed & two twin beds. The suite we were given had two queen beds. Created an awkward situation with two teenage children. Bathrooms smell like B/O & mildew. Front desk staff is hard to find. The breakfast buffet is a bright spot but no where near worth a return visit. Skip this establishment.