Country Inn & Suites Asheville River Arts District

This is always my go to hotel while staying in Asheville. It’s close to the blue ridge parkway for easy access to hiking trails. I love that they provide a free shuttle service to the downtown area. Pet friendly and very clean. They offer free pet treats for the furr kids. Great complementary breakfast options and delicious cookie and tea bar for the evenings. I wouldn’t stay anywhere else in Asheville!!

We really did like this property with one exception. First I will say the facility was very clean, pet friendly, appears to be newly remodeled, fresh and modern! And no traffic noise inside the building!!even though it is right off the expressway. Easy access to anywhere. On one end of a small shopping plaza with a super grocery store where you can get sandwhiches drinks food for your big family without spending a lot if money out at a restaurant including all supplies. Just the two of you- 3 restaurants on site walkable. Good continental breakfast. Coffee and tea 24/7. One caveat: i think the a/c is programmed to “pause” for a few wee hours before dawn- it cost us loss of sleep. Couldnt to get the thermostat to drop Dont hesitate to ask about this at check in because you and I both know no one will be there st 3am. I will use this hotel again but I will verify up front that a/C better not be pre programmed to “pause”

For one, the check in person, Friday the 24th evening, had her child with her. She was also very mechanical, little eye contact. Everything the hotel has to offer, she relayed with her head down, I guess preparing my keys. The shuttle needs to be more accommodating and the little tiny walkway to get in the shuttle, has overgrown bushes. Making the walkway extremely difficult for people with strollers and otherwise. Sheetrock patchwork exposed isn’t a great look. The elevator jumps or jolts as it stops at the floors, making you wonder if you’ll get trapped. For the money spent on the rooms you just expect better. You come to Asheville because you’re usually attending an event of some sort. I’ll be staying elsewhere with kinder, accommodating staff and shuttle service.

Very difficult to get to from the highway, but the bigger problem is parking. There is a lot next to it which belongs to a different company and they tow immediately. Supposedly that company told the hotel to notify the customers or put a sign in the hotel to warn people about it but nothing has been done. Imagine a mother coming with a small child at night in the dark, parking there, and then having no car in the morning because it was towed. Towing company said that it’s a normal occurrence a few times a week. Many of other places to stay in Asheville that are much better so if you can avoid this one, please do.

The hotel itself was great. There were some patrons that had small children who were allowed to run up and down the corridor

we were quite surprised at the spacious rooms and friendliness toward our dog "Rosie". Will highly recommend to our friends and family.

Good hotel. There were several families with dogs there.

First time at this brand hotel. We were very happy with our stay. Excellent price for the accommodations. The only thing that was inconvenient was there is only one elevator (we were on the 4th (top) floor), and there were only 5 bellman carts available at any time. The busload of school kids made breakfast hectic, but not the fault of management. We will look in to using this chain again.

King room was perfect for us and our two young kids who slept on the pullout sofa. I would not recommend the sofa for adults though based on the uncomfortable mattress. The pool was in excellent condition and at just the right temperature. Breakfast was very good and the attendants very nice and helpful. Plenty of parking. We did not walk downtown since we would have walked next to the highway but they do have a shuttle and it’s a quick drive. Would stay here again!

This hotel was so great! I love they are pet friendly! The staff are so helpful and the whole experience was awesome for my family