Tru By Hilton Syracuse-Camillus

About the hotel

This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Camillus, Tru By Hilton Syracuse-Camillus is connected to a shopping center. Empire Expo Center and Rosamond Gifford Zoo are local attractions and those in the mood for shopping can visit Central New York Regional Market and Destiny USA. Traveling with kids? Consider New York State Fairgrounds and 5 Wits Adventure. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

Popular amenities

Family friendly

Arcade/game room

Children's games

Children's toys

Free cribs/infant beds

Highchair

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free continental breakfast available 6:00 am–9:00 am on weekdays and 6:00 am–10:00 am on weekends

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Arcade/game room

Basketball

Billiards/pool table

Fitness center

Volleyball

Outdoor

Picnic area

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Lockers available

Water dispenser

More

Designated smoking areas (fines apply)

Shared microwave

Tv in lobby

Show less...

Nearest Airport

Syracuse Hancock International Airport

14 km from this hotel

Reviews that mention...

All reviews (27)staff (13)clean (7)location (3)

Family Reviews

for Tru By Hilton Syracuse-Camillus

4 out of 5 stars

27 reviews

Review data

5 star reviews

48%

4 star reviews

19%

3 star reviews

15%

2 star reviews

11%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Syracuse-Camillus

Showing 1 - 10 of 27 reviews

Latest reviews (27)

T

Timothy

2 Aug 2024 - 3 Aug 2024

reviewed on hcom

5 out of 5 stars

With the exception of the lack of follow-through from Hotels.com, it was a five-star property. The staff was exceptional and first-rate when Hotels.com messed up our reservation. They made sure my family was comfortable and offered to book us a room at our price promised. They worked hard for us until we were comfortably in our room and made all of the corrections that should have been done by Hotels.com. It is not that I am unhappy with them completely, they usually do a good job. I just don't like being asked to switched hotels and then do not follow through with making the changes THEY asked us to make. Fortunately, the Hilton Corporation did a fantastic job to make up for it.

K

Kimberly

29 May 2024 - 30 May 2024

reviewed on hcom

4 out of 5 stars

Recommended by a family member who lives in the area. My favorite part was NO carpet!!

L

Leticia

7 May 2024 - 8 May 2024

reviewed on expedia

3 out of 5 stars

The staff was pleasant. The hotel houses homeless and there was a family in room above us that sounded like they were having an aerobics class and building furniture until 3am.

V

Veronica

26 Apr 2024 - 28 Apr 2024

reviewed on hcom

4 out of 5 stars

The hotel had a lot of fun games and books In the main lobby. The sports complex was so fun for the kids to burn energy. Room was spacious, comfortable, and clean. Staff was friendly and accommodating.

A

Antonio

27 Apr 2024 - 28 Apr 2024

reviewed on expedia

1 out of 5 stars

I booked 3 rooms for my family for a 1night stay and was double charged by the hotel and Expedia. You would think this would be a simple fix but I am still trying to get this resolved.

M

Michaelangelo

6 Apr 2024 - 8 Apr 2024

reviewed on expedia

5 out of 5 stars

Everything was great. The staff was friendly. My kids especially enjoyed the games and toys that were around.

S

Scott K

13 Mar 2024 - 14 Mar 2024

reviewed on expedia

5 out of 5 stars

This hotel feels like you are being pampered. It is very family friendly.

A

Ashley

2 Mar 2024 - 3 Mar 2024

reviewed on expedia

5 out of 5 stars

Great place to bring sports teams / kids

R

Randi

6 Feb 2024 - 7 Feb 2024

reviewed on hcom

4 out of 5 stars

Great Location. Walkable to may restraints/bars/activities. Hotel has a lot of “games” for kids. Rooms small, but functional and clean

C

Carole a

3 Jan 2024 - 4 Jan 2024

reviewed on expedia

5 out of 5 stars

We had fumes in our home needed to leave and find a place to get to safe and close to our home. Staff helped me out suppper nice . Granddaughter and i had fun there environment is family friendly. Great location. Price great too. We couldnt afford it but no choice couldnt stay in our home. The shower was the best