Aloft Syracuse Inner Harbor

It was my anniversary so my wife and I wanted to stay out of town at a nice hotel. The pictures made the place look good. I didn't even make it to the check in. First this place is a motel not a hotel. It allows low income housing(which is fine if you are aware of this). I know this because I asked one of the tenants that was lounging Infront of the building. The place looks like a prison block from the side view. Weed is legal in NY but most hotels will designate a smoking area or won't permit it on the property. Anything goes here. If I was alone on business I would of stayed but I don't recommend staying for a special occasion or with children. I asked for a refund because this place is not as advertised but it's looking like that isn't going to happen.

My kids favorite part about staying in a hotel is the pool. The pool at this hotel was freezing, my kids could barely stay in there longer than 10 minutes. There were also little ants crawling alongside the pool from one end to the next and a dirty random sock in the lounge chair. The staff at the front desk were great but not happy with the pool situation and also we could hear the toilet flush in the room above us..walls were paper thin. I wouldn't stay at this hotel again, also due to the location and not much being in walking distance.

Overall we had a good experience. Room was very specious and clean. Overall the building is new and has a nice atmosphere. Some other guest have banged our door a couple of times - maybe it was kids. Other than that we had a good stay.

Stayed for a night with my family. The hotel room was cold and the "heater" made a ton of noise all night. You could hear everything through the walls. Your continental breakfast was picking a microwave item off a menu. Beds were super uncomfortable.

Great hotel - clean, courteous and friendly staff, and close enough to desirable locations ( state fair, mall, armory square, SU campus). Staff was very accommodating of family needs by allowing an earlier check in and providing a free crib. Pool was great for the kids. Only drawback was that breakfast option did not work well for us. All in all- 9/10.