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Comfort Inn Santa Fe

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (16)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Comfort Inn Santa Fe is located in Southside, a neighborhood in Santa Fe, and is in a shopping district. Hyde Memorial State Park and Santa Fe River Park reflect the area's natural beauty and area attractions include Santa Fe Children's Museum and Santa Fe Botanical Garden.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free self-serve breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Vending machine
Water dispenser

More

Fireplace in lobby
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Albuquerque International Sunport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn Santa Fe
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

16 reviews

Review data

5 star reviews

38%

4 star reviews

25%

3 star reviews

6%

2 star reviews

19%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Comfort Inn Santa Fe

Showing 1 - 10 of 16 reviews

Latest reviews (16)

S

Steve

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

1 out of 5 stars

The management of the hotel was totally unacceptable. We had a death in the family and tried to cancel our reservations. Management would not even talk to us. Their reception staff consistently told us she was not available. This was after several days of trying to speak to her. We were told by staff that the only thing we could do was change the dates of the reservation which is what we ultimately ended up doing. To make matters worse, our credit card information was stolen by personnel at the hotel. This was the last place we used the credit card and after this the card was compromised. Management and the personnel at this hotel cannot be trusted in any form. It was a bad experience all the way around. We have never given a bad review, but this hotel merited this review.
J

Julie

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

We were staying here due to a family emergency that turned into a death in the family. The manager was very kind with us and the hotel was great. Only minor complaints. Only 5 lb dumbbells in the fitness center and many of the TV channels didn't work.
A

Amanda

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Great for a family weekend stay. Friendly staff, fantastic vibe and lovely breakfast options.
s

samuel

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

The hotel has a very good vibe and welcoming staff. The breakfast is good and during our stay the hotel was sold out. Lot of attractions around for kids activities Only negative was the jacuzzi/ hot tub was broken and was looking forward for it. However, the overall convenience of the stay was great
D

Dickie

16 Aug 2023 - 19 Aug 2023
reviewed on orbitz

2 out of 5 stars

Our stay was pretty horrible. Our first night during a heatwave in New Mexico, our AC went out, we endured through the evening hours, and reported it next day. They did replace the unit for the 2nd night. Then on the 2nd night, we came back to room with AC working, but no shower curtain. The only staff member was the one person at the desk. She seemed to think it was funny that we did not have one, she did replace the missing curtain, but was very un-professional and immature. The entire time we were there the first floor smelled very bad like a baby diaper, and the only elevator was not working properly.
M

Mike

23 Jul 2023 - 24 Jul 2023
reviewed on orbitz

4 out of 5 stars

Need exhaust fans for bathrooms. Boiled eggs were suspect, had one family member that got sick off them.
U

Udai

7 Jul 2023 - 8 Jul 2023
reviewed on orbitz

1 out of 5 stars

The Internet never worked. Troubleshooted with the property multiple times for an hour. The property is just about okay for families and is definitely not worth the price paid. It's a 2-star property.
B

Berna

28 Jun 2023 - 29 Jun 2023
reviewed on hcom

5 out of 5 stars

What a wonderful stay. The women at the front desk was wonderful. Oatmeal cookies were awesome!!! Hotel and staff were awesome. We will definitely tell our friends and family to book here. We will be booking here again.
P

Paula

27 May 2023 - 28 May 2023
reviewed on orbitz

5 out of 5 stars

Well it sits next to a liquor store which made us a little weary but turned out no issue. People just allow their kids to run up and down the hall yelling. Its not the properties fault. But overall good stay
C

Casey

4 Apr 2023 - 5 Apr 2023
reviewed on orbitz

4 out of 5 stars

Our stay was fine. Lots of good things: the staff was friendly, they had fresh cookies in the lobby, the breakfast was good, the kids enjoyed the pool. Some issues: the halls were a little dingy, the shower controls were odd, to get to the exercise room you have to go through the pool area which was locked until 10. Only 3 exercise areas and 1 of them was broken. I'd stay here again but it wasn't my favorite hotel on our trip.
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