El Rey Court

Horrible! My room looked nothing like the pics displayed when booking. The only thing that was accurate was the ceiling and floor. First I booked two rooms, and when I checked in they gave me a room on each end of the property. I could understand if I booked a room and my friend booked her room on a separate transaction but it says 2 adults, 4 kids, 2 rooms and they charged me for two rooms…CLEARLY we want our rooms to be next or near each other. I asked if they can change it since I was the first to check in at 4pm and there were lots of key cards on the wall and she said no because they were close to capacity for the night. How about make your oops right and find two rooms with queen beds near each other and give two others our rooms…that’s service and frankly what I thought I was paying for, and a nice room. Then I enter my room and it looks like my room was left off the list of renovations yet they charged me $250 for a Wednesday night in a non peak week as if it was fully renovated as the pictures alluded to. The lobby is beautiful, the exterior of the property is beautiful and as pictured. My room however was not. It looked like an old motel room. The bathroom was the worst part…the shower/tile looked like it was from the 60s, cracked tile and faucet handle sticking out from the wall as if you turned it too hard it will snap off. The real treat was when I attempted to take a shower and waited forever for the hot water to kick in, I got it a nice warm temp and no need fo

El Rey is cute, but basic. We stayed in a casita and found the space to be lacking in design finishes and amenities. The pool was very crowded and offered no services. Traveling as a family of 4 we found an Airbnb to be a better value in a much nicer neighborhood.

not great spot with a baby

I had a great experience with the El Rey Court; staff was accommodating, the amenities were great. The room was terrific, the property is pristine, and it has a fantastic old-world charm. It was the perfect place to celebrate a weekend with family. I will definitely be returning!