Courtyard St. Cloud

The staff we encountered were friendly but not very knowledgeable. The furniture in the room was very dirty, I put the blanket from the extra bedding bag (that smelled of bleach, so I hope it was clean) over the couch before letting my kids sit on it. There was a gummy bear stuck to the cabinet next to the TV, the TV signal was awful and attempting to watch it was more frustrating than anything and we just turned it off. The hot tub had a lot of sand at the bottom, and my kids and other guests fell in the swimming area by the restrooms because the floor was so slippery. Good luck figuring out what they mean by "breakfast included", my reservation was for 5 people but when I looked it only included breakfast for 2. The staff had no idea what that meant - from Starbucks or the little market area?- , so we got 4 breakfast meals at the Starbucks, which was never recorded anywhere. I hope I don't get a surprise bill, for a poor breakfast that cost way more than our dinner for 4 of us at Red Robin that night. We won't be back.

We had a beautiful 2 room suite on the 7th floor. Everything was clean and the beds were very comfortable. My only complaint is that the lighting in the bathroom was too dim and there wasn't enough counter space for 2 people, let alone a family of 4. (Especially with one of the children having a dance competition to get ready for.) A counter with mirror and sink outside of the bathroom would've made the room top notch! The pool area was nice and the kids had fun swimming. The front desk was left unattended alot. Out of the 8-10 times I walked thru the lobby, i only saw someone at the desk twice. I waited over 5 minutes to buy something at the little market and nobody was around to pay so I put my stuff back and left. All of that being said, I'd still stay here again.