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Best Western Plus Kelly Inn

3 star hotel
Connecting rooms
8.2/10 Very Good
(1000 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The Best Western Plus Kelly Inn is a great option for families, particularly those with younger children. Families consistently praise the spacious rooms and the large pool area, although some reviewers mention it can get crowded. The hotel also has an onsite restaurant, adding to its family-friendly convenience. While some rooms may be located near the pool and therefore potentially noisy, the hotel staff are known for being helpful and accommodating.

Guest highlights

The spacious rooms, some with a dedicated kids' hangout space.
The large pool area, although it can get busy.
Helpful and accommodating staff.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Located on the waterfront, Best Western Plus Kelly Inn is in Downtown St Cloud neighborhood and is connected to the convention center. The area's natural beauty can be seen at Riverside Park and Quarry Park and Nature Preserve, while Minnesota Amateur Baseball Hall of Fame and Paramount Theater are cultural highlights. Looking to enjoy an event or a game? See what's going on at National Hockey Center or Joe Faber Field. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room
Children's games
Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Arcade/game room
Children's pool
Indoor pool
Spa tub

Outdoor

Picnic area

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Best Western Plus Kelly Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

47%

4 star reviews

29%

3 star reviews

12%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Kelly Inn

Showing 1 - 10 of 17 reviews

Latest reviews (17)

P

Patricia

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Compared to previous bookings, this one was great. Huge pool (which we couldn’t use due to a gazillion kids running around-but that didn’t bother us too much) and a restaurant attached to the complex. Everything clean and modern, huge room.
J

Joshua

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

4 out of 5 stars

Overall great stay. The pool and kiddie pool were incredibly cold. The kiddie pool is VERY slippery. Myself and another guest got into the kiddie pool and both fell with our children in our arms. We are lucky neither child was hurt from the fall. This needs to be addressed to avoid any injuries. Also, breakfast should be advertised as at green mill. We felt very mislead on this. Comfortable beds and great water pressure in the shower.
K

Kym

10 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was very friendly and our furbaby stayed free. The best hotel water pressure we've come across with a great shower head.
J

Jeanne

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

We were given a room above the pool area that had a window. Children in the pool were screaming constantly after 9 PM. Pool doesn't close until 11 PM and children are allowed to be there until 11 PM. We could not sleep so they gave us a different room. I think children should be made to leave the pool area by 9 PM so adults could enjoy the pool, too. And it would be quiet time.
L

Lyndsay

21 Dec 2023 - 23 Dec 2023
reviewed on expedia

5 out of 5 stars

Perfect spacious room and great place to stay for our family get together! Kids were seriously amazed when they found they had their own hang out space with an awesome beanbag chair and read corner!! The pool area was great. The staff was in perfect and super helpful with everything, it was a great mini vacation/family gathering.
M

Mary

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

4 out of 5 stars

This is an older property, that could use some updating. Our room for being a family suite, was quite small with no seating area. The beds were super comfortable.
T

Tina

13 Jan 2024 - 14 Jan 2024
reviewed on expedia

2 out of 5 stars

The pool area was way over max capacity. The music was way too loud for poolside rooms. There were dangerous cords from crockpots everywhere. The hot jets didn’t work and many young children in the small hot tub.
J

Jamica

22 Jul 2023 - 23 Jul 2023
reviewed on orbitz

5 out of 5 stars

It was a great place for family especially the pool rooms
D

DONNA

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

I loved that they had family suites with 3 and 4 beds, so we didn't have to rent multiple rooms and split up the adults to stay in rooms with the little kids! The only part I didn't love was that these suites are down a flight of stairs with no elevator, meaning we had to haul our gear for 9, up and down the stairs. Even with the hotel packed with kids in town for sports tournaments, our rooms were quiet.
J

Jeffrey

20 Jul 2023 - 21 Jul 2023
reviewed on orbitz

4 out of 5 stars

Nice hotel, pool area and general areas were nice. We did a family suite and I wish there had been more description on the room info. Turned out it was at the end of a hall and then downstairs(no elevator access) and through small hallway and another door. We didn’t see any other ways to exit so I’m not sure in an emergency what would have happened. The room was clean but felt very with congested and small even with 2 floors.
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