Best Western Premier Nicollet Inn

great hotel but pricey for what you get. My wife and kids stayed here for a dance competition as it is where everyone else on the team stayed.

On the night we arrived our room was warm and we could not cool it down. When we called the front desk they told us the AC system was not working and would be out for several days. So they gave us a Fan which did not help. The next day we changed rooms but AC still not working. Second Room was still warm and stuffy. Very hard to sleep. When we came back to room at the end of the day our room had not been serviced. When I called the front desk they said oh Housekeeping has gone home. Strike 2. no towels no coffee unmade bed. Friday night we had about 10-15 little girls doing cartwheels and screaming in the hallway outside our room until about 10:30pm. We had no idea the hotel was going to be overrun by screaming and yelling. Strike 3. When our room was serviced it was not a thorough cleaning. Always something missing. The entire stay left us feeling not coming here again. Even thought we have family close by and will be in the area often.

The staff was amazing! We enjoyed our family time at the pool.

I was on a bussines trip but turned into an opportuity to spend time w/ family. I made a last minute reservation. The staff was very professional and courteous. Thank you.

Everything was great for my family

We had a great stay. Very comfortable suite for a family of 4! Great location. Nice pool area. Loved that they had recycle bins in the room/hallway. Only thing missing was an on-site breakfast at the restaurant.