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Hampton Inn & Suites Worcester
2 1/2 star hotel
9/10 Excellent
(984 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Hampton Inn & Suites Worcester is a great option for families visiting Worcester. Families appreciate the spacious and clean rooms, comfortable beds, and the large bathrooms. Guests consistently praise the friendly staff and the convenient location, especially for those visiting nearby universities or family. The hotel's swimming pool is a big hit with children, and the included breakfast is a welcome addition. While some past guests have reported issues with housekeeping, the vast majority of reviews highlight the positive aspects of their stay.
Guest highlights
The large, clean and comfortable rooms perfect for families
The friendly and helpful staff
The convenient location near universities
The swimming pool that is a hit with children
About the hotel
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Nearby attractions
Located in Worcester, Hampton Inn & Suites Worcester is in the city center. Union Station and Goddard Rocket Launching Site are local landmarks, and some of the area's attractions include Barnyard Zoo and EcoTarium. Looking to enjoy an event or a game while in town? See what's going on at DCU Center, or consider a night out at Apex Entertainment Center.
Popular amenities
Family friendly
Free area shuttle
Indoor pool
Laundry facilities
Microwave
Refrigerator
Wifi
Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
Food and drink
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Accessibility
Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Things to do
Fitness center
Indoor pool
Outdoor
Picnic area
Terrace
Conveniences
Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Reception hall
More
Fireplace in lobby
Smoke-free property
Nearest Airports
Logan International Airport
65 km from this hotel
Theodore Francis Green State Airport
68 km from this hotel
Manchester Airport
79 km from this hotel
Reviews that mention...
Family Reviews
for Hampton Inn & Suites Worcester
4.5 out of 5 stars
6 reviews
Review data
5 star reviews
- 83%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 17%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Worcester
Latest reviews (6)
P
Patti-Jo
2 Oct 2023 - 3 Oct 2023
reviewed on hcom
5 out of 5 stars
Clean, comfortable. No odors!!
Would definitely stay again when visiting family in Worcester.
Great breakfast
S
Shelly
31 Aug 2023 - 1 Sept 2023
reviewed on orbitz
5 out of 5 stars
The hotel is very clean, the room we stayed is big, washroom is so spacious, very comfortable for family of 4. We enjoyed the stay at this hotel.
J
Jessica
21 Apr 2023 - 23 Apr 2023
reviewed on orbitz
5 out of 5 stars
We did a one night stay at the end of school vacation even though we live in town. The kids absolutely loved the pool. The staff was so friendly and the room was beautiful. I’ll definitely stay again!
S
Scott
16 Mar 2023 - 17 Mar 2023
reviewed on hcom
5 out of 5 stars
Visited our son at WPI. Hotel was close to school, so very convenient. Appeared new/updated. It was comfortable for our family. Fairly priced. Would stay again.
S
Simona
1 Sept 2022 - 4 Sept 2022
reviewed on hcom
2 out of 5 stars
My family and I stayed from 9/1 to 9/4/2022.
To be honest, we were really disappointed regarding our room and staying at the hotel. Here why:
1) The first night we had the impression (from the status of the bed and the smell) that the BED SHEETS were NOT CLEANED and they had not been changed from the previous customer. Since it was just an impression we did not report anything -- Although today I strongly believe that the bed sheets have not been changed from the previous person that occupied the room.
2) By Friday evening nobody cleaned our room. So, I went down to the reception and I asked for motivation. The receptionist told me that the hotel cleans the room EVERY FOUR DAYS (!!!) OR when the customer asks for it. We were not aware of this policy. Nobody informed us at check-in. So, I formally ASKED TWICE to have the room CLEANED, and the receptionist confirmed 'all set'. In the meantime I asked for soap, conditioner and shampoo since the supply in the room ran out.
3) On Saturday we were out most of the day and when we came back the room was as we left (!!?!!?!!) We were completely surprised and shocked at the same time!! We ran out towels for the day after so again I went down to pick those up. As well we ran out of tissues and again I had to go down to pick up. We also made the bed. The trash can was full and never empty...a NIGHTMARE!
I contacted the manager GERRY twice... He NEVER replied back...NO COMMENT!
J
Jason
2 Jun 2022 - 4 Jun 2022
reviewed on orbitz
5 out of 5 stars
Hotel was convenient for moving both my kids in and out of apartments at Clark and WPI. Parking was great.
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