Residence Inn by Marriott Boston Framingham

The pool was closed and that was the whole reason we went to that hotel with my kids. It was my daughter's birthday so I had to spend more money to bring the kids out somewhere bc the pool was closed and they was bored.

I stayed in room 515 Absolutely hideous bathtub/shower Gas station quality Badly in need of new tub- had cheap adhesive mat- paint chips Water temp never got hot. Tv did not have ABC or fox blames local dispute with cable negotiation- an embarrassment to Marriott family named property- towels were old as were pillows-

The staff was very nice,the dining area was clean and very well atttended by the staff. The rooms left things to be desired. The bathtub looked like it needed to be replaced. Could need another safety bar. The toilet was so low it should be in a preschool. The ceiling had leak marks and was peeling in spots.The lighting was terrible. When we arrived we asked what room family members by the same name were in and we were told the weren’t at this hotel. I called them and they were right down the hall. Also asked about another member by a different name and was told the same thing. They had all the spellings wrong. I checked the rate at the desk for their price because I was told by a family member what they paid and Expedia charged almost $150 more. I will never book with Expedia again.

The layout of the suite with a bedroom that has a door is one of the main reasons I booked here (family with varying sleep times). The breakfast was good and the staff at the breakfast were friendly and helpful. The room’s cleanliness was fair/good. There were crumbs and dust & a child’s toy under the couch. There was peeling paint on the ceiling. There was rust in the bathtub. The vents need to be cleaned.

Very spacious and functional for family living.

The only thing that bummed our kids out was no pool. They have one but it is not able to be used. Other than that we had a great stay. Breakfast was awesome huge selection of both cold and hot food.

I will share my review in other forums with pictures! So disgusted it was horrible. There was what appeared to be male and female fluid stains all over the couch not just in one spot. I didn’t even what my kids in that room, but it was too late to cancel and supposedly no more rooms available. There was a wet facecloth with red make up still in the sink and one in the bathroom. There was red lipstick all over the light switches and the doors. Handprints on the back board of the bed disgusting. Nothing appeared to be sanitized! disgusting! What type of business are you running? And then the office staff at night horrible attitude HORRIBLE. You don’t like your job DO JOT WORK THERE! I thought there would be supervisors checking each room to make sure it is up to par. Sadly mistaken! Did I mention how disgusting that room was I was afraid for my kids, and I was deathly afraid of them touching anything in that room!!!!!! Did I mention there was blood stains on wall and table lamp.

The location was nice and quiet with plenty of parking. What I didn't like is I had to ask for towels all the time because my room wasn't being cleaned. I was staying for a week and I had to finally ask the front desk for my room to be cleaned. There was a little kid's hockey and they were running up and down the halls late night and door knock ditching.

Worst experience in a Marriott hotel EVER! Wouldn’t provide us with a clean room. Blood stains on the sheets. Smelled like cologne. Wouldn’t make up the room unless I asked the day before claiming this was on the website. What hotel doesn’t clean your room each day? Close it down and bring in new management. Horrible horrible horrible. I thought the Marriott was a trusted brand. Wow what a disappointment plus the emotional stress it caused my family. Instead of a joyful time, it made everyone angry and sad.

Eleveators were both broken at somw point, staff was rude, somone open the door while i was in the room at the same time they knock.. like it was their childs room. Horrible.. i can keep going