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Hyatt Regency Boston Harbor

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1282 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Hyatt Regency Boston Harbor offers families stunning harbor views and spacious rooms with patio areas, perfect for relaxing evenings. Many families appreciate its convenient location near the airport with a complimentary shuttle service. While some guests have noted noise issues from neighbouring rooms, the overall experience is generally positive, with many praising the helpful staff and the beautiful views.

Guest highlights

The amazing harbor views from the rooms and patio areas
The convenient location near the airport and the free shuttle service

About the hotel

A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Hyatt Regency Boston Harbor is located by the sea and in an area with great airport proximity. Faneuil Hall Marketplace and Fenway Park are notable landmarks and New England Aquarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at TD Garden, or consider a night out at Encore Boston Harbor.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6 am–10:30 am: usd 17-27 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour health club

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Logan International Airport
1 km from this hotel
Manchester Airport
72 km from this hotel
Theodore Francis Green State Airport
78 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Boston Harbor
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Boston Harbor

Latest reviews (10)

D

David

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

1 out of 5 stars

Room in a poor state of repair with failed aircon and in room temperatures up to 83 degrees. Disturbance for 1.5 hours for a family that had been travelling for 15 hours and needed rest as they tried to fix the issue which did not work. Only solution was very loud fans in room which brought temperature to 79 degrees which is still uncomfortable to sleep in along with the noise. Poor poor service and zero recognition that they had let people down. Apparently a good brand of hotel yet there is none of that visible in this hotel.
N

Nathan

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Room was very nice and clean with an absolute amazing view of the harbor. Had a nice patio area to hang out with family in evening. Close to airport with great shuttle service. We will definitely be coming back!
L

Lenin

30 Jun 2024 - 1 Jul 2024
reviewed on travelocity

4 out of 5 stars

We ate at the restaurant; it took 1 hour & 45 min. to get our food and they still missed 1 of the hamburgers & fries (another 30 min. wait). We did get our drinks until 25 min. after getting our food. The hamburger patties were over cooked (black). This is hands down the worst place my family and I have eaten.
D

Donna

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

2 out of 5 stars

There were children in the next room making a huge amount of noise until 12 am. We had called down to the front desk to complain but it didn't do any good. We had to be up at 3:45 am for a flight and got very little sleep.
K

Kayla

17 Sept 2023 - 18 Sept 2023
reviewed on travelocity

5 out of 5 stars

Everything was great and such a convenient location of you are flying in or out. They offer a free shuttle to the airport and breakfast was included! My only negative as a mom - we got a room with a bathtub to bathe our kids and it had no water stopper. I called the front desk and was told they don’t have one. We jammed a face cloth to it work but why not have the proper attachments to use the bathrub in your room
T

Theresa

3 Jun 2023 - 4 Jun 2023
reviewed on travelocity

5 out of 5 stars

It's so quiet!!!! They are kid friendly and super helpful
C

Christopher

24 Dec 2022 - 25 Dec 2022
reviewed on travelocity

4 out of 5 stars

They had minimal Christmas Celebration Decorations this year. It was kind of sad for my now 12 year old boy experienced many warm Christmas mornings here in years past Flying in from Taiwan to spend the holidays with our family. I guess this is the end of a wonderful era for we were told that this hotel will be taken over by a new franchise. The staff were mostly pleasant but the long term staff members were gone.
J

John

20 Jun 2022 - 21 Jun 2022
reviewed on hcom

5 out of 5 stars

Beautiful harbor view! Our kids loved it!
J

Jodie

10 Jun 2022 - 11 Jun 2022
reviewed on hcom

5 out of 5 stars

This is probably the most underrated hotel anywhere. The view has locals showing up just to bring their families to dine. The whole staff was excellent. Cannot believe this is a hidden secret.
A

7 Jun 2024 - 8 Jun 2024
reviewed on hcom

5 out of 5 stars

Had a great experience staying at this place. Great view of the Boston Harbor. And not that far from the airport. If we ever had the chance to visit Boston again, we’ll definitely stay at Hyatt Regency Boston Harbor again and will recommend it to family and friends.
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