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citizenM Boston North Station

4 star hotel
Kids stay free
9.2/10 Wonderful
(2853 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

citizenM Boston North Station offers a unique and stylish stay in a central location. While rooms are smaller, perfect for couples, the hotel's convenient location near North Station and its easy access to public transport and attractions make it a great base for exploring Boston. Families might find the compact room sizes a challenge, but the hotel's welcoming atmosphere and helpful staff are frequently praised. The hotel offers great views and a fun communal area, which families may appreciate.

Guest highlights

The incredibly convenient location, close to public transport and attractions.
The welcoming and kid-friendly atmosphere.
The helpful and accommodating staff.

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

Located in Downtown Boston neighborhood, citizenM Boston North Station is connected to a shopping center. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience to public transportation: Haymarket Station is 6 minutes by foot and Science Park Station is 7 minutes.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 am–11:00 am: usd 18.95 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Housekeeping (on request)
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Hand-held showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

24-hour fitness center

Conveniences

Elevator
Water dispenser

More

At least 80% lighting from leds
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Smoke-free property
Tv in lobby
Water dispenser

Nearest Airports

Airplane
Logan International Airport
4 km from this hotel
Manchester Airport
70 km from this hotel
Theodore Francis Green State Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for citizenM Boston North Station
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

0%

3 star reviews

11%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about citizenM Boston North Station

Latest reviews (9)

L

Louise

23 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

We had the city view room and nothing could beat that Boston city skyline. Room was smaller than expected however cozy. Security was top notch so no unexpected visitors. We paid for breakfast one morning and it was great with lots of different options. The “living room’ has a fun “family” feel to it. Went to a Celtics game and the 2 minute walk back to our room was amazing. Easy access to the subway system. Highly recommend this hotel! Staff was top notch too!
N

Nicholas

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Fantasy venue for solo or group travelers. A bit small for a young family but it’s right in downtown next to some great dining options and public transportation that can get you anywhere you really would want to go. Highly recommend!
A

Alberto

12 Mar 2024 - 15 Mar 2024
reviewed on orbitz

5 out of 5 stars

Awesome hotel, only thing is that if you drop your phone in the corners of the bed like my child did, you will be without a phone for a while.
J

John

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

2 out of 5 stars

An interesting hotel. The rooms are very very small, only 150SF. The bed is against the wall so there is no way to walk around the bed. You must climb over your partner to exit the bed which is very inconvenient at night. My kids had their own rooms and they thought it was cool but for us in mid 60’s it was a challenge. You control everything with an iPad. The location is ideal. Check in time is 2:00 pm but our rooms were not ready until after 4:00 pm both days we arrived. We made it work but I’m not sure I’d return. Really felt like we were in a closet and there should be in-room coffee.
T

Tyshawn

21 Nov 2023 - 24 Nov 2023
reviewed on orbitz

5 out of 5 stars

The place is welcoming and kid friendly
G

Geraldo Roquez

16 Sept 2023 - 18 Sept 2023
reviewed on orbitz

5 out of 5 stars

Great experience !!! Staff and Service was an A would definitely recommend and will be back.I want to really acknowledge Anthony the bar tender and I think Dominicio from maintenance came to our room to help with something minor I hope I have his name right he is part Dominican. Talking to them felt like family! Them and the rest of the staff I love and due to them I would always come back when I come back to Boston.
C

Christina

3 Jul 2023 - 6 Jul 2023
reviewed on hcom

5 out of 5 stars

Hotel was very convenient to everything we wanted to walk to or take the train. Very clean and very comfortable. Staff was above and beyond pleasant and very accommodating. Room is extremely small, keeps you out of the room so it was a positive for us, kept us exploring or hanging out in the lobby (which has the best decor). Will only hold 2 ppl per room so for families it’s less than ideal, perfect for couples
C

Chelsea

Invalid Date - 16 Jan 2023
reviewed on orbitz

3 out of 5 stars

Cannot stream tv because the internet bandwidth is insufficient, hotel restricts amenities (no conditioner or lotion, had to ask for additional pillows and they are absolutely limp, fridge isn’t big enough to hold anything, kitchen isn’t open for lunch) and makes you ask for them or go buy them. It was cute, had a lot of character. Staff was kind, but I don’t want to check myself in; I came to get away and relax. I’m not looking for the Walmart self checkout experience when I have a weekend away from my kids.
A

Anthony

23 Aug 2022 - 26 Aug 2022
reviewed on orbitz

5 out of 5 stars

Certainly a "quirky" hotel but not in a bad way. The place was spotless and the staff were more than helpful and accommodating. The check-in area/lounge on the 4th floor was a great place to hangout night or day (Had to check my work email every now and then and enjoyed the view from the outdoor patio). I wouldn't recommend CitizenM for families but if it's just you or a couple give it a go. Short walk to the North End and the North Station is right next door.
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