Sonesta ES Suites Columbia Baltimore

We loved the room! We met up with family to attend a concert at Merriweather, our room had separate bedrooms and 2 bathrooms. It was so spacious, with kitchen and dining area too! The beds were comfortable also! We will probably stay there again!

I checked into a room on the 4th floor. My feet stuck to the floor upon entering, so I went down and requested another room. 2nd room was on first floor a few doors from front desk...seemed cleaner upon entry, but cars and lights could be seen out front through closed black-out drapes. Okay....need sleep. I began wiping down surfaces and sanitizing to my satisfaction. Shortly after I'd wiped a sofa table and went to sit down there, I noticed a baby roach crawling overly the freshly wiped table. EXIT - STAGE LEFT and outta there!!! PROS: Location, staff CONS: Limited parking for check-ins, hallway carpets throughout hotel are FILTHY (adheres to bottom of your shoes, leaves a sticky trail until they're cleaned), black-out curtains don't close properly due to broken/missing curtain hangers, unpleasant smell like cheap cleaners/deodorizers are used to mask dirt/odors instead of real disinfectants.

We had family emergency and had to cut short our stay and we were not refunded for the day we did not stay

Having the kitchen makes the room much more servicable for a small family with a 2 year old.

Had a great time, the hotel was very nice. Lots of room in the suit we had. Only down fall was the people above us were extremely loud even at midnight. Sounded like they were coming through the floor and we had two babies trying to sleep. However, when we called the front desk they took care of the issue quickly.

The front desk employee was not customer friendly at all. One of the reasons we chose this hotel was the outdoor pool which was out of commission. Several people were given very different answers as to why/when it would be back up and running. Parking lot was very small and traveling with our toddler grandson made it very difficult to unload and then had to park offsite.

The place is close to family, great. We had no housekeeping when we extended our stay. No new towels, trash in baskets, no apology or offer to do something about our bad experience.