Residence Inn By Marriott Columbia

The room was clean and roomy and had everything you could need for business or family get together. The breakfast was fresh and filled often and many options from oatmeal to fresh eggs to waffles.

Although the hotel it’s self was well appointed and clean, our second night we had a truly awful experience. When we returned to the hotel Sunday night around 11PM, the side entrance door was propped open with a rolled mat. We of course removed it as it allowed anyone to enter the hotel, and furthermore our rooms were directly at the top of the stairway. Almost immediately upon entering our rooms to go to sleep - in what we assumed to be a safe and quiet environment - a group of people began running up and down the stairs, yelling, singing, banging around etc. They were also in the parking lot partying, which was directly below our windows. This continued for hours. We called the front desk multiple times. At one point my daughter opened her door because she heard someone screaming and crying, and saw two girls dragging a third girl up the stairs. We were unable to sleep until 3am, purely out of exhaustion as the noise continued. We were informed the next morning that there were no security cameras or guards. We came to this hotel because the family that we were visiting has many small children and we did not want to be kept awake or woken by them. As it turns out we could have just saved our money as the same exact thing happened at your hotel. This is completely unacceptable, made even more so as you are located off of a highway.. to not even be aware that a secure door is being kept open for anyone to walk through is terrifying and quite frankly mind boggling.