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Hyatt House New Orleans/Downtown

3 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1062 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Hyatt House New Orleans/Downtown is a great option for families visiting New Orleans. The hotel boasts spacious rooms, an excellent breakfast with a wide variety of options to please both adults and children, and a convenient location within walking distance of many attractions and restaurants. Families will also appreciate the friendly and helpful staff. While some guests noted minor issues such as a slightly noisy pool area or the unusual check-in process, the overwhelmingly positive feedback points to a pleasant family-friendly stay.

Guest highlights

The spacious rooms, perfect for families
The wide variety of options at breakfast, catering to adults and children
The friendly and helpful staff
The convenient location, close to attractions, restaurants and transport links

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Hyatt House New Orleans/Downtown is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Louisiana Children's Museum and Audubon Aquarium of the Americas are local attractions and those in the mood for shopping can visit Canal Street and Royal Street. Audubon Insectarium and Audubon Zoo are also worth visiting.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Free reception
Free self-serve breakfast available daily 7:00 am–9:00 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt House New Orleans/Downtown
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

15 reviews

Review data

5 star reviews

93%

4 star reviews

7%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt House New Orleans/Downtown

Showing 1 - 10 of 15 reviews

Latest reviews (15)

B

Barry

28 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Everything about this property is wonderful. I will recommended it highly to my family, friends, and associates. .
R

Rakesh

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

We had a fantastic time with my young child at the hotel; the staff was exceptional, and the breakfast choices were excellent. The hotel is within walking distance to taxi services and many restaurants. It made getting around and dining out quite easy during our stay.
J

Julie

29 Feb 2024 - 2 Mar 2024
reviewed on hcom

5 out of 5 stars

Location of this hotel was excellent. In the heart of downtown, steps from the Superdome and the express bus to the airport. Lots of restaurants nearby, within walking distance of the streetcars and the French Quarter. Wifi was fast and reliable. Our room was spacious with tons of storage and immaculately clean. Hotel staff were friendly and helpful and stored our luggage when we arrived early morning until our room was ready. Breakfast area was well stocked (including bacon every morning!). The only thing my kids wished was that there was a pancake or waffle maker to enjoy them fresh instead of having them premade.
D

David

3 Aug 2023 - 7 Aug 2023
reviewed on orbitz

5 out of 5 stars

Came for vacation with my family we were able to check in early and enjoy the free breakfast which was good. The room was clean and big enough for the 5 of us. plus you can't beat the view.
T

Tanika

22 Jul 2023 - 24 Jul 2023
reviewed on hcom

5 out of 5 stars

My family and I enjoyed our 2 night stay at Hyatt House! we had two rooms. I only had one problem with one of my pillow case was mildew but other than that everything was great! Breakfast was awesome!
K

Karine

23 Jun 2023 - 26 Jun 2023
reviewed on orbitz

5 out of 5 stars

Hyatt House was great! We would definitely be back. Excellent service by everyone especially the dining room staff. Having to deal with the mess people leave behind during the free breakfast time is insane. The free breakfast offered by Hyatt house was fresh and delicious. They also give so many options that there was something for both adults and kids. The pool area was also nice. Just a bit noisy bc its in between buildings next to the HVAC system. You eventually drown out the noise. Hotel felt safe at all times. It was super clean. It was a short 15-16 min walk to Bourbon st. Just close and far enough. There are plenty of dining options in the area that are far better than on Bourbon St. My only recommendation is better signage at the entrance of the hotel. Its a sliding door that can onlh be opened with your hotel key card. There is a small sign indicating to ring the bell which you dont really notice. You then have to take the elevator up to 11 to go to the front desk. When you're exhausted from traveling you can miss that sign. We did. We ended up entering thru a side entrance that houses some immigration office. The guard was nice and directed us to the hotel. Other than that, we would definitely be back again.
D

Devin

25 Jun 2023 - 28 Jun 2023
reviewed on orbitz

5 out of 5 stars

My family thoroughly enjoyed the breakfast dining. The food was fresh, there were plenty of options regardless of dietary restrictions. The staff was hospitable, accomodating and respectful during all interactions.
E

Earl Brooks

Invalid Date - 22 Dec 2022
reviewed on orbitz

4 out of 5 stars

In town for my birthday, Pelicans Basketball game, and visiting family. Hotel is a short walk to Superdome and Smoothie King Center. The Trolly is one block over and will take you to Canal Street. The layout of hotel is odd. You have to take elevator to 11th floor to check in. Once you check in, you have to take a separate elevator to get to your room. Rooms were big and spacious with a kitchenette and supplies. Huge shower with no tub. Breakfast was so so, nothing to write home about. Brooklyn who works at the reception desk was awesome, very friendly! My only complaint, I could utilize my hotspot due to the corporate buildings jamming my signal. Other than that, grate hotel.
N

Nekeia

19 Aug 2022 - 22 Aug 2022
reviewed on orbitz

5 out of 5 stars

Very comfortable stay for myself and my children. No complaints!
J

Jaritza

18 Jul 2022 - 22 Jul 2022
reviewed on orbitz

5 out of 5 stars

My stay at the Hyatt House New Orleans was perfect. The hotel was clean family friendly.The staff was very polite & helpful. The concierge that checked us in (G.A) updated our room which was very sweet. He gave us a king sized room with a city view. All the amenities such as breakfast wifi and pool were were excellent. I enjoyed walking between the Hyatt house and the Hyatt regency within the facility to get to the pool. There’s plenty of art work, some dining options and a gift shop. Oh ! Can’t forget the Starbucks for the Starbucks lovers lol. My stay was great I would totally recommend.
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