Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

Staff was very helpful and friendly. Hotel was very clean and comfortable. Our family will definitely come back. Note parking is great.

Took me four times to get a pack n play for a baby. Didn’t get it until 9:30pm. The first time I asked was 11am.

When family and I arrived the customer service woman sign me up for IHG program it was fast and easy. The hotel was clean and we could easily get to every where we went via Uber or on foot.i will be returning to this establishment

Taking my family to see the NY Giants play. Entire stay was fantastic!!!

My family and I stayed at the property for three nights. We enjoyed the dining service provided at the restaurant located in the hotel. The staff and security guards were very friendly and helpful. The property was clean and safe and a suitable walking distance to the action at the French Quarter. We will definitely stay there again if we revisit the city.

Absolutely AWESOME! Had high expectations and they met or surpassed everyone! Friendly staff, clean, modern hotel, food is super good and kids eat free… oh and Pool is great!

Overall, the hotel was great for the price and our needs. Rooms were clean and spacious enough. Facility was kept clean, with the exception of construction that began halfway through our stay. The area was quiet, despite other reviews saying it was not. Ubers we’re cheap to where we had to go, as well. The pool area was nice. Due to the construction, the elevators ran VERY slow and could get very hot. When coming down from the 17th floor, expect to stop 5 times at a minimum. Construction workers also kept the door open in the elevator causing it to get stuck at times. The hotel has a lot of events, causing the lobby to get extremely crowded during check in and check out. We opted to not use the then down service but, at times were in need Of towels or toilet paper. Either no one answered the phone, or no one brought them up. There was no supervision at the pool, and frequently children were left unattended. While this is not on the hotel, it still became an inconvenience when they took all the towels or threw sun loungers in the pool. Lastly, when booking through a third party site, a handicap room was the only option. I am not sure if this is just for those rooms or any city room, but the balconies were bolted shut. While I do understand in some areas , this is a safety issue, it was just a bummer as we had booked the hotel for the pool and balcony based on others reviews.

The hotel with a 150 ft mural of a clarinet on the side of the building. That’s good enough for me. You can spot it a mile away when walking around the area. Close to all the streetcars as well as Rouses groceries & CVS nearby for stocking up on water - you’ll need it! Staff is very friendly and helpful. My young kids enjoyed the streetcar themed coffee shop (which is more of a coffee stand). The restaurant food was tasty as well. ATM in the lobby which was handy.

This hotel had it all! Amazing restaurant, nice room with a beautiful view of the city, and a roof top pool! The staff were fantastic! My family truly enjoyed our stay! ❤️

Friendly family environment