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Holiday Inn New Orleans West Bank Tower, an IHG Hotel

3 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn New Orleans West Bank Tower offers spacious and clean rooms with comfortable beds. Families appreciate the friendly and helpful staff, easy check-in/check-out process, and the hotel's location in a quiet neighbourhood. While some maintenance issues have been reported, the positive feedback on the staff and room quality suggests a generally pleasant stay.

Guest highlights

Spacious and clean rooms with comfortable beds.
Friendly and helpful staff.
Easy check-in and check-out process.
Quiet neighbourhood.

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.

Nearby attractions

Located in Gretna, Holiday Inn New Orleans West Bank Tower, an IHG Hotel is in the business district. Bourbon Street and Magazine Street are local landmarks, and some of the area's activities can be experienced at Port of New Orleans and Algiers Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 am–9:00 am: usd 10.99 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Louis Armstrong New Orleans International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn New Orleans West Bank Tower, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

12%

3 star reviews

25%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Latest reviews (8)

S

Susan

29 Sept 2023 - 1 Oct 2023
reviewed on expedia

3 out of 5 stars

I really liked this property, ALTHOUGH I left a pillow and a tiny blanket given to me by my mother, which was really special to me. I did call and retrieved the pillow, little cute blanket gone. Whoever cleaned Room 701 on Oct.1, has my blanket. Sharon looked everywhere for me to no avail. So I have to assume the maid took it. So Im really upset. I really hope the person enjoys the baby blanket my mother passed with!! Otherwise, everything else was great. So if someone would like to contact me to find my blanket, let me know. Im upset beyond words!!!
R

Russell

4 Mar 2023 - 5 Mar 2023
reviewed on orbitz

5 out of 5 stars

My family and I enjoyed our stay. The rooms were nice. Very clean and roomy. Beds were comfortable. The staff was very friendly and helpful. Easy check in and check out.
J

Jasmine

11 Nov 2022 - 13 Nov 2022
reviewed on hcom

5 out of 5 stars

The staff was so very helpful and polite and amazing front desk.. rooms was amazing !! Check in and check out was easy !! Will stay here again for my next trip to visit family !!
M

Michael

28 Jul 2022 - 2 Aug 2022
reviewed on orbitz

5 out of 5 stars

This property is great for those who like quiet neighborhood. I had kids with me, so I wanted to live in a safe and quiet place in New Orleans. Staff services in rooms are great. Free parking and wiffi.
E

Eira Virginia

10 Jun 2022 - 12 Jun 2022
reviewed on orbitz

5 out of 5 stars

I always stay at this hotel, thanks to a local family member that referred our entire family here when we visit! I love the friendly staff & the breakfast is really great in the restaurant too. I did not like all equipment & material laying around due to the work being done or the not so good parking conditions. The pool area also does not like they really want ppl to enjoy it, there were no towels out there for you to use, very minimal chairs around the deck for seating either.
M

Matthew

26 May 2022 - 30 May 2022
reviewed on orbitz

2 out of 5 stars

I was bothered by noisy construction during my stay. 8am on multiple mornings, I heard loud drilling and hammering while in my room trying to sleep. Lots of highway noise at night from the nearby flyover. The building outside needs a wash/repaint as it has become dirty looking. The pool water was dirty and the pool light was pulled out of the wall with exposed electrical cord floating in the water. 20 kids and their manchildren were roughhousing around the pool. Hard pass next time
D

Daniel

7 Dec 2018 - 9 Dec 2018
reviewed on hcom

3 out of 5 stars

Upon arrival, the bathroom was filthy and had to have them clean it, the next day. Room smelled must. Sheets had pen ink all over them as if a child scribbled all over. I didn't take any photos and really should have. Work had my mind mostly and didn't want to stress over it.
A

20 Oct 2023 - 22 Oct 2023
reviewed on hcom

4 out of 5 stars

Car club goers were tailgating outside lobby doors, was not family friendly upon our arrival. Front desk staff very professional and helpful. We called twice one night for shower soap replacement . We were promised help, but it never came. Had to call 3rd time the next am, it was replaced promptly.
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