Best Western Indian Oak

A real nice hotel for a family. However, they did not have an elevator for the second floor, which is real problematic with a lot of luggage kids and senior. The breakfast was packed a little small room for the volume of people. The waffle making was a big hit. Line was long they needed to have multiple wafflemakers to accommodate, how much the families enjoyed using the waffle maker. The attendant was very cheery and accommodating and also helped make some waffles for those that did not need to make their own waffle. This was very accommodating.

It was amazing everybody was super nice breakfast was delicious pool was the perfect temperature our room service was great everything in good condition and the family loved it

The location on the lake was very pretty and our kids loved the pool. The breakfast was good too!

The setting was amazing being on a lake. We sat on the deck and watched the birds, possibly a beaver and turtle swim. Lobby was very nice with a piano that a young man played beautifully. Staff were very friendly! Breakfast was well stocked and the waffle maker was popular. Close to retail, restaurants and Indiana Dunes. We stayed 3 nights for a mini vacation. First night was quiet until families with small children arrived and let their children run down the hallways then you could hear everything. I would stay here again though and try to get a lakeside room so I could sit out on the balcony with my coffee in the morning. I think that would be nice.

Overall the stay was great! My only complaints are the beds are too hard, the pillows were flat and the pool towels were child size. The overall building was clean, quiet and welcoming. The onsite breakfast was good and my kiddos really enjoyed the pool.

It’s like a hidden gem. The property resembles a ski lodge area around a lake. It has an indoor pool and sauna which is a plus, for the kids.

This is definitely a summertime property, right on the lake would be perfect for then. Winter not so much. Pool is huge and clean and the kids had a blast in it. Breakfast was empty by 8am and not replenished because there was only maybe 4 rooms occupied the same night as us. Lots of renovations going on, so the hotel shared spaces were freezing cold due to construction having exterior doors open. Staff was friendly enough. Parking was easy. Room was very clean but could use more updates around the windows, patio doors, bathroom flooring. Very spacious room.

we loved this hotel !! it was just a few mins drive from some of the lake beaches, our room was HUGE and very clean. the balcony view was beautiful over the water with lots of birds to watch. desk staff was so nice & the process was so smooth & easy. if we go back we will definitely stay here. some kids were rubbing & being loud but that's on the parents, not the hotel.

The hotel was ok. Normal for a Best Western. It needs updating. Repairs are easily noticeable. It looks to be an 80's hotel that was updated some time ago. The staff were overworked. The check in took 30 minutes. The lobby was packed because they had one lady working and all of the pool towels come from the front desk. So the lobby was full of wet kids. The staff was brand new. she kept saying "I've only been here 2 weeks, why would you leave me alone." She was very apologetic but it would have been a lot easier if the pool towels were in the pool area. Also this seems like a hazard or a liability to have so much water dripping in the lobby. The family checking in had an issue with Expedia so the staff was on the phone with her manager for 20 minutes while the family was running around and being crazy. Plus another family was waiting by the fireplace area. The all looked to have been waiting longer than I was as they all seemed pretty annoyed. My check in went fast after that and she was very nice. The room is a little less than what I expected from a Best Western. Again, looks to have been updated a few years ago but could be cleaner and repairs could be finished. Breakfast was good. For a family, it would have been great. Waffles, eggs, sausage and etc. They could use a 2nd waffle machine. The line was out the door. The place was packed, patio door open so it was very hot and muggy. Again, the staff could not keep up. Tables were not clean.

Good for staying with family, all shops available nearby.