Hampton Inn LaPorte IN

This place has a long way to go. While it seems to be under repair it is in no way ready to be accepting guests. The "system" was down is what we were told upon arrival. The front desk attendant informed my wife and son that we could either wait in our car for the system to come back on or they would offer a full refund if we wished to cancel our trip. We had drove over 5 hours to get there and had no other options so wait we did. It was the middle of the night and we were all so tired from being on the road. We had our talk with us as well which made things particularly terrible trying to just hang out in our vehicle and the parking lot. Eventually I decided to hang out in the lobby where I proceeded to hear the attendant talking to a guy there to do repairs and she explained to him the system is down but that for the night she would put him and his workers up in a room that somebody else had turned away for the reservation. I was very agitated to hear this as I began to explain to the front desk attendant this was very inappropriate that we had traveled so far my family was tired and also wanted was to get into our room which we had already paid for. Eventually I was able to talk the worker into giving us a double bed room for the evening but it was super weird how she continued to say that this is a lot of her control and that we better not mess up the room or it would be on her. The hot tub is not even there anymore the pool was off limits the gym was under repairs.

We had to travel for a funeral and bring our fur baby. This was one of only two hotels in the area that allows pets. The area for pets was marked and the area around the hotel has lots of grass and a beautiful pond. The room was spacious, and the bed was great, but the staff was amazing! From check in to check out all of the staff we encountered were friendly, and helpful. The breakfast was stocked continually and fresh. Having to travel for such an occasion, having a nice room and friendly, helpful people made it much easier.

This was my first time visiting Laporte, and I stayed at this property just north of town. Overall, it was all one would expect from a Hampton Inn. Room was comfy as was the bed. Upgraded TV (at least 55") with decent selection of channels (it was rainy so usual reception problems with rain). I like the USB ports right by bedside. Water pressure and temperature was very good. The only small issue i have is with the pool being closed. I book exclusively where there is a gym and pool so I can keep up my fitness routine. Breakdowns happen, but the property should remove photos of the pool and make a note on the booking site (Expedia) that the pool is out of order. It was non-refundable, so there was no chance to back out. Not a huge issue for me, but some families al;so book only where there are pools and a lot of kids may be disappointed. The gym was adequate but it had a sign indicating that it doesn't open until 6 am. This is extremely late for those of us who do a one-hour workout and need time for breakfast and shower before 8 am. appointment. I did go in a 5:30 a.m. and the key card worked, and to their credit, no one kicked me out. There is no reason this could not be 24 hours, or at least open at 5. Gym is small but everything was in good working condition. More than good to maintain fitness. Front desk personnel were very friendly, and every one of the housekeeping staff was also very friendly and smiled and waved every time i passed.

The staff was super friendly and the kids were loving the snack bags when we got there and the breakfast. The room was very spacious. Only 2 things was the windows didn’t seem sealed and the found a few dead flies. We noticed the flies from the outside on the windows too. Might be a seasonal thing. We wouldn’t have cared but the dead ones inside was a little weird. But I won’t blame the staff for that also because they were the best part of the experience! Great job

Sort review: stay somewhere else. The entire front entrance is under construction, there's materials everywhere, and some sidewalks you can't use because of it. The place is fine-ish. Their "system was down" so we couldn't check in. We then drove the 5-8 minutes to town (there's NOTHING around this place), spent 30 min. walking around town, and then drove 5-8 min. back. Their system was still down, so they said they would just check us in the old fashioned way. While walking to our room, we discovered there was a U12 baseball team that was staying at the hotel. They had almost every room. It was quiet until the baseball team got back. It was then 4-5 hours of screaming kids sprinting down the hallways. Also, they thought it was a good idea to put a room with a dog directly above the pool. Our dog never settled down. Which may be a good thing for when someone else tried to come into our room... with a room key. They checked someone in and gave someone else a room key to the room we were in. Then, an hour or so later, someone from the front desk came up and started grilling us like we WEREN'T suppose to even be there. What's your name? Did you check in today or are you a hold over? When I went to check out, they still didn't have it right and gave me a receipt for someone else (who they had listed in our room). As for the room, the toilet lid was glued in spots, and was glued on crooked and unleveled. You don't sit straight or level on it. Stay. Somewhere. Else.

I booked my reservation through Expedia for a family suite. When I arrived the check in process was very quick so no complaints there but as I walked into the room I instantly realized that it was not what I paid for. I went back downstairs to talk with the lady at the desk and explained what happened. She informed me that that room was the only room they had left on the property. They gave away my room that I had already booked weeks ago. Needless to say my family and I had to pile up in a standard double bed room. Very uncomfortable and not accommodating at all. On top of that there must of been a cat that stayed in our room previously because there was animal hair all over and cat nip treats on the floor behind the dresser.

We booked the hotel because we wanted a family suite and a hotel with a pool. When we arrived the pool was closed for maintenance. Seriously disappointed kiddos were not happy and would have rather stayed in a smaller room at a different hotel with a pool.