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Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel

3 star hotel
8.6/10 Excellent
(708 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton offers a comfortable and convenient stay for families visiting the area. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant experience. While some rooms may be older, many guests find the rooms clean and comfortable, with great showers and readily available hot water. The hotel boasts a relaxing pool and hot tub, perfect for unwinding after a day of exploring. Note that there is no continental breakfast offered.

Guest highlights

The exceptionally friendly and helpful staff who go above and beyond.
The clean and comfortable rooms with great showers and readily available hot water.
The relaxing pool and hot tub.

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.

Nearby attractions

Located in Carol Stream, Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel is in the business district. Naper Settlement Museum and Fabyan Villa Museum & Japanese Garden are local landmarks, and travelers looking to shop may want to visit Stratford Square Mall and Charlestowne Mall. Cosley Zoo and Addison Ice Arena are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:00 am–9:00 am: usd 3.75-15 for adults and usd 3.75-15 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
20 km from this hotel
Chicago Midway International Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, an IHG Hotel

Latest reviews (7)

j

jaclyn

25 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

had a great stay-cation with family and friends
M

Mary

22 Sept 2023 - 24 Sept 2023
reviewed on expedia

5 out of 5 stars

Patty went above and beyond to make sure we had everything we needed. She was so sweet and kind to our family during our celebration of life memorial for my aunt.
T

Todd

29 Aug 2023 - 31 Aug 2023
reviewed on expedia

5 out of 5 stars

We mistakenly left two important pieces of luggage in our room. We realized the loss two days later, called the front desk, located the items and within hours had a nearby family member retrieve the bags. I am grateful for the kindness and the professionalism of the staff who helped us. Thank you!!
L

Laura

5 Aug 2023 - 6 Aug 2023
reviewed on expedia

4 out of 5 stars

The front desk employees were very nice! My grandkids were disappointed having no continental breakfast!
T

Tamara

22 Apr 2023 - 24 Apr 2023
reviewed on hcom

3 out of 5 stars

The room was very old and beat up. Yet we paid the same as our family that had a totally updated room. Plus my husband has Parkinson’s and was having trouble walking and they put us on forth floor and when I asked for a wheelchair you did not have any on-site.
Y

Yolanda

11 Apr 2022 - 12 Apr 2022
reviewed on hcom

5 out of 5 stars

Pretty amazing stay. Really enjoy the pool & hot tub. Very quiet. Michael is Amazing. Staff are very friendly. My on con is the breakfast, did not like the food. Never had the dinner menu. Plenty of restaurants in the area. Great short trip getaway. This place is a regular for my family.
A

22 Jul 2022 - 25 Jul 2022
reviewed on hcom

5 out of 5 stars

Third time stay here (with wife) to visit family. Highly recommend, good value for the money. Clean comfortable bed, great shower, ready hot water on demand.
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