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Waldorf Astoria Chicago

5 star hotel
Connecting rooms
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located on a lake, Waldorf Astoria Chicago is in Downtown Chicago neighborhood and is connected to a shopping center. Chicago Riverwalk and Navy Pier are notable landmarks, and the area's natural beauty can be seen at Oak Street Beach and Millennium Park. Looking to enjoy an event or a game while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including sailing, golfing, and segway rentals/tours.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's games
Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee daily 7 am–11 am: usd 30 for adults and usd 20 for children
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - on the beach
Massage - prenatal
Massage - sports
Spa open select days
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Aerobics classes
Fitness center
Full-service spa
Indoor pool
Pilates classes
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Couples dining
Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Waldorf Astoria Chicago
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Waldorf Astoria Chicago

Latest reviews (2)

J

Jeffrey

20 Oct 2023 - 21 Oct 2023
reviewed on expedia

2 out of 5 stars

Not a five star experience in my opinion. The carpet in our room had about 20 stains. Room did not feel clean. The bathroom marble is all brown. We asked for another room but they had no availability. We were celebrating my child's birthday, asked for something special in the room and nothing was setup. It took about 40 mins to get our vehicle from valet upon checkout. Overall experience was very poor for the price and quality that should be received at a 5-star establishment. Would not visit again. Langham Chicago is far superior!
S

Sandra

4 Aug 2023 - 7 Aug 2023
reviewed on hcom

5 out of 5 stars

Absolutely loved our stay at the Waldorf Astoria with our family! Beautiful property, great location, wonderful staff and everything was very comfortable and clean. We will definitely be returning
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