Homewood Suites by Hilton Chicago Downtown

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.

Nearby attractions

Homewood Suites by Hilton Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take an opportunity to explore the area for water adventures such as sailing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Full-sized refrigerator

Indoor pool

Kitchen

Laundry facilities

Microwave

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free reception (select days)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

Fitness center

Indoor pool

Shopping

Shopping mall

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Fireplace in lobby

Renovated entire property - june 2016

Romance packages available

Smoke-free property

Show less...

Nearest Airports

Chicago Midway International Airport

15 km from this hotel

Chicago O'Hare International Airport

25 km from this hotel

Reviews that mention...

All reviews (38)staff (16)location (16)clean (6)parking (5)accesibility (4)sleeping arrangements (2)pool (9)dining (1)cot (1)

Family Reviews

for Homewood Suites by Hilton Chicago Downtown

4 out of 5 stars

38 reviews

Review data

5 star reviews

47%

4 star reviews

29%

3 star reviews

13%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Chicago Downtown

Showing 1 - 10 of 38 reviews

Latest reviews (38)

M

Marta

2 Jul 2024 - 9 Jul 2024

reviewed on hcom

5 out of 5 stars

Our family of 3 had a wonderful stay at the Homewood Suites. We had a corner suite with a separate bedroom area. It was a good size room for such a central location. From the hotel we could hop on the red line of the L and easily get to major attractions, like Lincoln Park to the north and Millenium Park to the south. We were also just across the street from Uno’s, the historic originator of the famous deep dish pizza. ALL the staff at the hotel were extremely friendly and helpful. It was a delightful experience at Homewood Suites.

R

Rudinov

28 Jun 2024 - 2 Jul 2024

reviewed on hcom

5 out of 5 stars

Staff is excellent and makes you feel at home. The rooms were very clean and well maintained. The hotel location is in the heart of downtown, walking distance from mag mile, river walk and navy pier. Certainly recommend the property for families.

K

Kelly

17 May 2024 - 20 May 2024

reviewed on expedia

4 out of 5 stars

Overall a good option, especially for families. The lobby is on the 6th floor, pool on the 19th. The room was very clean and had everything we needed. Excellent location and good dining options within walking distance (Doc B’s across the street, pizzeria uno around the corner). We needed more blankets and it took over an hour when we called, plus we didn’t get housekeeping as scheduled but not a big deal on either. Overall I’d recommend the hotel. Breakfast is included and has something for everyone which is a huge perk. Friendly staff.

J

Jayde

2 May 2024 - 6 May 2024

reviewed on expedia

5 out of 5 stars

Excellent service. Clean, spacious rooms. Excellent for our family of three.

V

Virginia

28 Apr 2024 - 29 Apr 2024

reviewed on travelocity

4 out of 5 stars

Valet parking is uncoordinated! They leave the car and take your keys to get another car. Once you receive your text that your car is ready, you have to wait longer because the employees do NOT delegate properly to get the cars while another give the keys to the guest. So much time wasted waiting on them. Several families affected waiting outside the hotel! Valet employees were not friendly nor communicative.

j

jessica

24 Apr 2024 - 29 Apr 2024

reviewed on travelocity

4 out of 5 stars

Great for families

V

Vincent

24 Apr 2024 - 27 Apr 2024

reviewed on hcom

3 out of 5 stars

The service was satisfactory overall, but we encountered some issues during our four-night stay. On the first day, we noticed that the shampoo bottle in our room was unfilled and requested a refill, but were only provided with small travel-sized bottles. Additionally, there was significant noise and commotion during the night, with other guests running in the hallways and yelling, which made a family member feel unsafe.

h

hong

16 Mar 2024 - 18 Mar 2024

reviewed on hcom

3 out of 5 stars

Overall, it’s decent for a family of three. Prime location walking distance everywhere. Not very comfortable pillows. The attendants for breakfast was very attentive and very friendly with high energy. Best part about our stay.

R

Rebecca

9 Mar 2024 - 10 Mar 2024

reviewed on expedia

2 out of 5 stars

We paid extra for a king corner suite. Our windows fogged up with condensation and we tried doing everything to clean them off. Whats the point of the view if the wondows are fogged up. No conditioner in the shower. Pool closed early at night so we didnt get to take the kids swimming and enjoy the night time city view. Dont think well book here agian. Only positive note is the breakfast staff was so nice and helpful.

D

Daniel

16 Feb 2024 - 19 Feb 2024

reviewed on expedia

4 out of 5 stars

Great location, perfect for family vacation. We had some issues with the room window though, air was coming in making the room cold.