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Homewood Suites by Hilton Chicago Downtown

3 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (43)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Chicago Downtown is a great option for families visiting Chicago. The hotel boasts spacious rooms perfect for families, a fun pool area for kids, and a convenient location close to many attractions, restaurants, and shops. Guests consistently praise the friendly and accommodating staff and the included breakfast, which offers a good variety of options. The hotel also features suites with fully equipped kitchens, providing added convenience for families.

Guest highlights

The fun pool area
The included breakfast with a good variety of food
The spacious rooms and suites with fully equipped kitchens
The friendly and accommodating staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.

Nearby attractions

Homewood Suites by Hilton Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district and near the beach. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take an opportunity to explore the area for water adventures such as sailing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free reception (select days)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Shopping
Shopping mall

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Renovated entire property - june 2016
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Chicago Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

43 reviews

Review data

5 star reviews

49%

4 star reviews

28%

3 star reviews

12%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Chicago Downtown

Showing 1 - 10 of 43 reviews

Latest reviews (43)

M

Maricel

3 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

It’s a good place to stay, with nice facilities. We love the pool, providing fun for the children. It has a fully functional kitchen equipped with cooker, microwave, fridge and dishwasher. They have good buffet breakfast, providing variety daily. They have friendly and accommodating staff. Excellent service throughout our stay. We love the location, closed to most landmarks, accessible and walkable to local shops, restaurants etc. we really enjoyed our stay at homewood suites by Hilton as much as we love Chicago.
M

Marta

2 Jul 2024 - 9 Jul 2024
reviewed on hcom

5 out of 5 stars

Our family of 3 had a wonderful stay at the Homewood Suites. We had a corner suite with a separate bedroom area. It was a good size room for such a central location. From the hotel we could hop on the red line of the L and easily get to major attractions, like Lincoln Park to the north and Millenium Park to the south. We were also just across the street from Uno’s, the historic originator of the famous deep dish pizza. ALL the staff at the hotel were extremely friendly and helpful. It was a delightful experience at Homewood Suites.
A

Alanna

2 Jul 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

Took a family of four to Chicago for a few days. The room was a tad bit smaller than anticipated but we didn’t spend much time in the room so it was fine. The complimentary hot breakfast was pretty good. The only minor complaint we had was the elevators. There were only two and they ran very slowly, which you learn to deal with after being there for a couple days. Overal, I would recommend.
R

Rudinov

28 Jun 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Staff is excellent and makes you feel at home. The rooms were very clean and well maintained. The hotel location is in the heart of downtown, walking distance from mag mile, river walk and navy pier. Certainly recommend the property for families.
F

Faith

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff were super friendly and helpful. Our room was clean and neat. My kid enjoyed the pool area. I would book again soon.
J

James

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Great location. The rooms were perfect for a family.
K

Kelly

17 May 2024 - 20 May 2024
reviewed on expedia

4 out of 5 stars

Overall a good option, especially for families. The lobby is on the 6th floor, pool on the 19th. The room was very clean and had everything we needed. Excellent location and good dining options within walking distance (Doc B’s across the street, pizzeria uno around the corner). We needed more blankets and it took over an hour when we called, plus we didn’t get housekeeping as scheduled but not a big deal on either. Overall I’d recommend the hotel. Breakfast is included and has something for everyone which is a huge perk. Friendly staff.
J

Jayde

2 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

Excellent service. Clean, spacious rooms. Excellent for our family of three.
V

Virginia

28 Apr 2024 - 29 Apr 2024
reviewed on travelocity

4 out of 5 stars

Valet parking is uncoordinated! They leave the car and take your keys to get another car. Once you receive your text that your car is ready, you have to wait longer because the employees do NOT delegate properly to get the cars while another give the keys to the guest. So much time wasted waiting on them. Several families affected waiting outside the hotel! Valet employees were not friendly nor communicative.
j

jessica

24 Apr 2024 - 29 Apr 2024
reviewed on travelocity

4 out of 5 stars

Great for families
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