Swissotel - Chicago

About the hotel

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.

Nearby attractions

Swissotel - Chicago is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station and on a river. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 14.95 per 24-hour period), wired internet (surcharge)

Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

24-hour room service

Cooked-to-order breakfast available for a fee 8:00 am–10:30 am on weekdays and 8:00 am–noon on weekends: usd 5-22 per person

Spa

Body treatments

Facials

Manicures and pedicures

Massage - swedish

Massage - deep-tissue

Massage - prenatal

Massage - sports

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Billiards/pool table

Spa services

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Chicago Midway International Airport

15 km from this hotel

Chicago O'Hare International Airport

26 km from this hotel

Reviews that mention...

All reviews (7)clean (2)staff (6)dining (1)parking (1)

Family Reviews

for Swissotel - Chicago

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Swissotel - Chicago

Latest reviews (7)

M

Michelle

29 Mar 2024 - 31 Mar 2024

reviewed on expedia

5 out of 5 stars

The lake view was amazing! Very clean. Walking distance to restaurants. And the staff was super friendly. Definitely will recommend to family and friends.

D

Diego

31 Aug 2023 - 4 Sept 2023

reviewed on orbitz

5 out of 5 stars

Amazing place for family or friends the area is perfect for walk around the city

J

Jacquelyn

20 Jun 2023 - 21 Jun 2023

reviewed on hcom

5 out of 5 stars

Love my Swissotel visits. :) We had a very relaxing stay and our room was in tip-top shape, as usual. Kudos to the housekeeping staff!! The front desk staff are always welcoming, and check-in is quick. We ate at the Palm every morning and was not disappointed. Alexandria is a delight and took great care of us, as did Mike when we had dinner there. We always enjoy seeing Thomas who greets us like family. And as usual, Michael, at Amuse provided excellent customer service.

M

Myra

Invalid Date - 31 Dec 2022

reviewed on orbitz

5 out of 5 stars

The hotel was very clean. The staff were helpful and respectful. I would highly recommend this hotel to my fellow friends and family.

P

Punit

9 Dec 2022 - 12 Dec 2022

reviewed on orbitz

3 out of 5 stars

Our car got damaged in the valet, the staff were good but the management team unsure of We also lists teddy bear which has sentimental attachment value for the kids, Yao the housekeeping manager was great and kept us informed, we are extremely disappointed as no amount of money would repay

A

Arlen

5 Jul 2022 - 7 Jul 2022

reviewed on orbitz

5 out of 5 stars

We rarely spend the money that a downtown hotel (plus parking) costs but wanted a couple nights alone, midway through a three week vacation seeing friends and family in the area. This was worth the money. We loved our room, the quietness of it and the view of the river and lake. We walked about five or six blocks to the "L" and enjoyed a baseball game. The staff was very friendly and eager to help. It was everything we expected.

B

Brandon

15 Apr 2022 - 17 Apr 2022

reviewed on hcom

5 out of 5 stars

My family and I had a great time at the Swiss! We stayed in the executive suite and the room plus the views were amazing. What I loved most about the hotel was the service. The staff were all extremely friendly and accommodating to our needs. We are definitely coming here again!