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Hyatt Regency Chicago

4 star hotel
Connecting rooms
9/10 Excellent
(3282 verified Hotels.com guest reviews)
See verified family reviews (20)

About the hotel

4 restaurants, 2 bars/lounges, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a snack bar/deli, and valet parking.

Nearby attractions

Located on the riverwalk, Hyatt Regency Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Chicago Riverwalk and Michigan Avenue Bridge are notable landmarks, and the area's natural beauty can be seen at Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Mini-fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
4 restaurants and 2 coffee shops
Buffet breakfast available for a fee 6:00 am–9:30 am on weekdays and 6:30 am–11:00 am on weekends: usd 15.00-24.50 for adults and usd 10.00-15.00 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
15 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Chicago
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

5%

2 star reviews

10%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Chicago

Showing 1 - 10 of 20 reviews

Latest reviews (20)

N

Nicole

4 Jul 2024 - 6 Jul 2024
reviewed on hcom

4 out of 5 stars

The Hyatt was as expected and a great value considering the price of similar hotels on the dates we visited. The location was prime and easy to walk to Millenium Park and the Riverwalk. We did a boat tour and learned that this is (or was) the largest hotel in the city. The employees still provided us with everything we needed and treated us as more than just one of thousands of guests. Downsides to this hotel were room related. We stayed in the junior suite. It had a small window but a nice view. The bathroom was bizarrely small and in general the room layout was not what I expected from a suite, but we did have plenty of square footage except in the teeny tiny bathroom with a teeny tiny shower and single sink with no counter space. The room seemed updated but the bathroom was dated and the shower had some mildew on the old glass door. If I were to visit Chicago again and competing hotels prices were much higher (as was the case on this trip), I would definitely stay here again.
S

Sara

15 Jun 2024 - 17 Jun 2024
reviewed on hcom

5 out of 5 stars

The lobby to the hotel is impress. Everything (restaurants, bars, waiting area) is “open air” huge two/three level ceilings. We had to walk across the sky bridge to the West tower. The elevators are controlled by room key so access is safe. There are several waiting areas along the way and a ton of places to hang out or have a small meeting. The room was amazing! We paid for a city view and it was worth every penny!! Beds were great, tv was huge and plenty of amenities- reading lights, usb outlets, safe, Bluetooth mirror in bathroom. Very clean, spacious and incredible views. We will stay here again (2 adults, 2 kids)
M

Megan

27 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

The view from our room was simply stunning. It was in a great location; very convenient to things to do. Staff was wonderful…food was good. We (family of 3) would absolutely stay here again.
L

Lynne

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

4 out of 5 stars

The staff at the restaurant in this hotel were very kind to my family.
S

Sarah

14 Dec 2023 - 17 Dec 2023
reviewed on travelocity

5 out of 5 stars

We really enjoyed our stay. We really appreciated the Happy Hour sushi specials at Stetsons. Our waiter, Anthony, was helpful in terms of listening to my kids love of spicy foods and made excellent recommendations. He and the staff also got my sons excited about a show we were seeing that night. Really, everyone there was lovely.
M

Mark

7 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

Hotel staff was amazing! Went above and beyond to make me and my family comfortable our entire trip! Most of all was Raymond at the front desk!! Made life so much easier and was willing to help accommodate requests from my family even if i thought they were ridiculous. Great stay! 👍
J

Jessica

9 Sept 2023 - 10 Sept 2023
reviewed on hcom

4 out of 5 stars

Quick family stay. Check in was quick and seamless, front desk staff was very friendly. Valet parking staff was very helpful in helping us figure out where to go. Overall very pleasant stay.
O

Octavia

8 Aug 2023 - 10 Aug 2023
reviewed on travelocity

5 out of 5 stars

I would recommend this property to friends and family.
J

Joe

30 Jun 2023 - 1 Jul 2023
reviewed on travelocity

5 out of 5 stars

Regency club well worth it for the family.
J

Jill

30 Jun 2023 - 1 Jul 2023
reviewed on travelocity

5 out of 5 stars

The room size for my family of five was great. Plenty of room for us to spread out and enjoy. The location was amazing and the staff was awesome.
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