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Claridge House

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1177 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Claridge House provides comfortable accommodation in a great location close to Chicago's Old Town. Many guests appreciate the hotel's charm, cleanliness, and updated rooms. While some reviewers mention minor issues such as small bathrooms and limited towels, others highlight the helpfulness of the staff and the convenient proximity to restaurants and attractions. Families may find the hotel suitable, although it's worth noting that breakfast is not included and parking can be expensive.

Guest highlights

The hotel's convenient location near Old Town and many restaurants.
The comfortable rooms and helpful staff.

About the hotel

2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services. Housekeeping is available on request.

Nearby attractions

Located near the beach, Claridge House is in Downtown Chicago, a walkable area in Chicago with good shopping. The area's natural beauty can be seen at Oak Street Beach, while Lighthouse ArtSpace Chicago and Chicago History Museum are cultural highlights. Check out an event or a game at Wrigley Field, and consider making time for Lincoln Park Zoo, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Clark-Division Station is 3 minutes by foot and Chicago Station (Red Line) is 13 minutes.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Room service available
To-go breakfast available for a fee daily 7:00 am–11:00 am: usd 10-30 for adults and usd 10-30 for children

Spa

Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - prenatal
Massage - sports

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Spa services

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Shared microwave
Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
16 km from this hotel
Chicago O'Hare International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Claridge House
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

62%

4 star reviews

25%

3 star reviews

0%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Claridge House

Latest reviews (8)

C

Catherine

1 Aug 2024 - 5 Aug 2024
reviewed on hcom

4 out of 5 stars

A lovely room that seemed to have been updated as requested as the reviews state some rooms have not. We were a family of 3 adults staying. The bathroom was tiny and hard to get in and close the door. The sink was outside the toilet area and gave more space but as there was no door didn’t give any privacy for dressing etc. There is no breakfast provided but you can buy coffee and pastries at the bar but very expensive. It’s not far to walk to a cafe/ diner though. however, the hotel is in a great location in a lovely leafy area close to old town. We loved our stay and would definitely consider staying again.
D

Daniel

18 Apr 2024 - 19 Apr 2024
reviewed on hcom

5 out of 5 stars

We've stayed at Claridge several times over the years through a few management groups. We enjoy this hotel and the neighborhood. It has a charm about it, is up-to date, and is immaculately clean. The late evening desk staff, however, conducted themselves as if they would rather be ANYWHERE but here. I asked about registering my car but that was not done. The room was for 4 people (we had 2 children) but they provided only 2 towels. We requested more and a housekeeper promptly brought us 2 more sets. When we asked why the room was so dark (only two lamps, no overhead lighting) she came back with an additional lamp. Great service from her. They do not own the parking garage next door. It's Chicago; the cost is a ridiculous $60 for 24 hours. But hotel guests have in and out privledge if you need your car for any reason...which I did. Suffice it to say that they do not give you ANY warning that they must know when you park that you are in the hotel and need in and out so be sure you let them know and ask how to get that at check-in. Many hotels now apply an "amenities: or "resort" fee, Claridge charges $29 which includes a business center we had no intention of using, a room coffee maker and unlimited bottled water. Really. You must pay it. Then make it part of your rate! Mine was reversed by the Manager because of the parking confusion, which was kind of him to do. Everyone should express displeasure with this "Fee" so they get a message. I still like the hotel.
E

Erika

5 Aug 2023 - 7 Aug 2023
reviewed on hcom

2 out of 5 stars

If you want one towel shared between two people over two nights then this is the hotel for you! If you want to need a flashlight to see in your suitcase even though every light in the room is on, this is the room for you! Do you enjoy someone else’s pubes in your shower and a dirty room? Do you enjoy hotel staff banging on your door to get you out of your room at 8 AM and again at 9 AM when you paid for the room until noon? Do our want management to stare blankly when you ask them to have staff stop banging on our hotel room door because my child was sleeping and check out wasn’t for four more hours? You got it! This is the room for you. If you expect fresh towels when requested because only 1 was provided in the room, you’ll be disappointed. No hand towels, no wash cloth, one bath towel total was provided for two people over two nights. We received no additional towels when I asked 3 times. The room was dirty and didn’t look like the photos provided. I’m guessing the photos were photo shopped or the rooms were staged and then the staged items were removed. For example our room on web shows additional lamps that were not in our room. Our room severely lacked lighting/ natural or otherwise. Our “superior” room had a fire escape view. We were told no upgrades were available because the hotel was completely booked, although the hotel still had rooms to book available online. I did not get the $25 resort credit promised by hotels.com gold. Great location and a terrible hotel.
J

James

25 Jul 2023 - 27 Jul 2023
reviewed on travelocity

5 out of 5 stars

We traveled with our grandchildren for a little getaway. We all enjoyed our stay. Lots of restaurants in the area for picky eaters. Parking is expensive.
G

Geneva G

17 Jun 2023 - 20 Jun 2023
reviewed on travelocity

5 out of 5 stars

It is close to family members in chicago. It's a very nice hotel. We Enjoyed our stay.
m

meghan

6 May 2023 - 7 May 2023
reviewed on hcom

4 out of 5 stars

We did a staycation here. The bed was comfortable and the room was clean. I wish we weren’t right next to the elevator as it was a bit noisy, but that’s hotel life. Would recommend as a place for family and friends to stay.
S

Sarah

22 Feb 2023 - 6 Mar 2023
reviewed on travelocity

5 out of 5 stars

I stayed with Claridge House for a total of six weeks including two extensions. My room was clean and tidy, with excellent housekeeping. I felt right at home - the hotel is the perfect balance of size and facility. Everything was clean and orderly, staff were cooperative, polite, friendly, and went out of their way to make my stay as comfortable as possible. The hotel combines a laid back, family friendly lounge vibe during the day - no commercial lobby here but rather a colorful and relaxing area that is both workspace and neighborhood coffee lounge at once, with enough areas for private laptop time as well as cosy, casual drinks with friends old and new - with a sushi and cocktails, party vibe on weekend evenings. Best of all - it's a haven for pet lovers, especially dogs. The hotel is actually so pet friendly it will allow guests to bring virtually any animal that's certified as a therapy or assistance pet by the ADA. Dogs will be spoilt at this location, and it is one of the delights for any guest. The morning breakfast bar offers excellent coffee and pastries, and besides the in-house sushi restaurant, the hotel benefits from the lovely Gold Coast/Old Town location - surrounded by an amazing range of restaurants, bars, parks and mere minutes' access to all the major shopping, tourist and cultural districts of Chicago. I can't wait for my next visit! Thanks CH family.
L

Laurie

25 Aug 2022 - 28 Aug 2022
reviewed on travelocity

5 out of 5 stars

My husband and I stayed at The Claridge for 3 comfortable nights. Our trip to Chicago included visiting with family and friends, as well as great dining and art/ history excursions. The stay could not have been better. We felt as if it was our “home” to return to after very full days
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