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Holiday Inn Express & Suites Pocatello, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(1003 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Pocatello offers a relaxing and enjoyable stay for families. Guests consistently praise the cleanliness of the hotel and the friendly, helpful staff. The included breakfast is a highlight, with options to please even the pickiest eaters, including a pancake maker. Families appreciate the spacious rooms and the availability of amenities such as a pool (although some experiences with temperature and cleanliness have been reported) and a fitness centre. The hotel's location is also convenient, with easy highway access and nearby restaurants.

Guest highlights

The delicious and filling breakfast, including a pancake maker
Spacious and clean rooms
Friendly and helpful staff
24-hour pool and fitness centre

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Pocatello, Holiday Inn Express & Suites Pocatello, an IHG Hotel is in the business district. Check out an event or a game at Holt Arena, and consider making time for Pocatello Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour pool access
Fitness center
Indoor pool
Spa tub

Outdoor

Outdoor furniture
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Pocatello, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

67%

4 star reviews

20%

3 star reviews

0%

2 star reviews

13%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Pocatello, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

S

Shawnee

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

5 out of 5 stars

We stayed overnight on Saturday, October 5th for a quick weekend getaway. We were offered a room upgrade at no extra charge, which was very nice. The room was very clean and roomy. The only thing that could have been better was the pull out couch mattress. The mattress was very thin, so the springs were not cushioned at all making it uncomfortable. It worked out fine though. Also, the pool was not heated, so it was very cold to swim in. That didn’t stop the kids from having fun still. We would definitely stay here again in the future.
T

Thomas

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

5 out of 5 stars

I was there for a family funeral and it was nice to relax in a clean quiet place.
C

Caroline

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Beautifully updated & suite with balcony… had to request coffee maker…high whine sound in bathroom was bad… staff said it had been there for a while… no,,. Not acceptable… Loved the suite with balcony…, breakfast ok, noisy kids in breakfast area…… what to do… parents should be aware olders do not want to hear the whining, grunting, etc…teach your kids manners before traveling…sorry not sorry,,, Would definitely stay again!!!
L

Laural

24 Jul 2023 - 25 Jul 2023
reviewed on orbitz

4 out of 5 stars

Quiet, and the staff were great. The breakfast was delicious and filling, which is always great with kids. The bathroom could have been cleaner, and the shower pressure was unusable after 8am, unfortunately. Otherwise, we loved it.
N

Nicole

3 Jul 2023 - 4 Jul 2023
reviewed on orbitz

4 out of 5 stars

Cannot beat the view!!! Staff was amazing! Very clean. They had TVs with a gaming system that the kids really enjoyed (my kids called Super Mario “a fun vintage game” - we felt old!) Plenty of conveniences at the bottom of the hill. Kids enjoyed the pool, but the spa wasn’t working.
L

Lota

25 Jun 2023 - 26 Jun 2023
reviewed on orbitz

5 out of 5 stars

Very clean and friendly. Pool and work out center were open 24 hours, great option for kids who were sitting in the car all day to swim before bed. The breakfast was included and was excellent.
J

Jessica

11 Jun 2023 - 12 Jun 2023
reviewed on orbitz

2 out of 5 stars

Staff was nice. Our room looked clean but there was a giant bloody bandaid in the shower that we saw as soon as we walked in the room. So gross and clearly shows the shower wasn’t cleaned after the last people were in there. Then the indoor ‘heated’ pool was frigidly cold. My kids were super bummed. So we tried the hot tub. The jets didn’t work either, but it wouldn’t have mattered anyway because it was so scalding hot you couldn’t even sit in it for more than a minute or two max. Pretty disappointing. We book hotels when we travel just for the pool to add some fun after a long days drive. This was a total fail.
B

BRANDY

1 Jun 2023 - 2 Jun 2023
reviewed on orbitz

5 out of 5 stars

Was great In every way! Sarah was great. All the staff was actually! All 5 stars. Only thing that might have bothered me was the pool was over chlorinated ( all hotel pools are tough) . Really though breakfast was great, kids loved the pancake maker. A fill breakfast not those continental ones V with a bagel and coffee. They had a lot! Rooms were very spacious and clean, and a couch y too. I will stay here again!
E

Elizabeth

21 Apr 2023 - 22 Apr 2023
reviewed on orbitz

5 out of 5 stars

Fast check in. We were just get for a quick stay so we didn't use pool or hot tub but the breakfast was good. They split m supply any toiletries you forget. They have full-size Dove products in the room, which i appreciate having a big family. With it being just an over night trip i totally didn't pack toiletries besides toothpaste so this was very convenient for us.
O

Ote

10 Mar 2023 - 12 Mar 2023
reviewed on hcom

5 out of 5 stars

My family had a excellent experience. Thank you for your service and we appreciate the hard work and cleanness of the hotel. Just one thing is the hot tub will need just a little more maintenance for the morning swimmers
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