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Hyatt Place Jacksonville Airport

3 star hotel
Connecting rooms
8.8/10 Excellent
(1660 verified Hotels.com guest reviews)
See verified family reviews (33)

generated by AI based on family reviews

Overview

Hyatt Place Jacksonville Airport is a great option for families, with spacious rooms easily accommodating families of four. Families consistently praise the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. The hotel also offers a delicious breakfast with a wide variety of options to please everyone. While not close to many restaurants, the convenient location near the airport is a plus for travellers.

Guest highlights

The exceptionally friendly and helpful staff who go above and beyond
The delicious and varied breakfast options
Spacious rooms easily accommodating families

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool.

Nearby attractions

Hyatt Place Jacksonville Airport is located in North Jacksonville, a neighborhood in Jacksonville with good airport proximity. The area's natural beauty can be seen at Yellow Bluff Fort Historic State Park and George Crady Bridge Fishing Pier State Park, while Catherine Street Fire Station #3 and Ritz Theatre & LaVilla Museum are cultural highlights. Jacksonville Zoo and Gardens and Museum of Science and History are also worth visiting.

Popular amenities

Family friendly

Free area shuttle
Grocery/convenience store
Laundry facilities
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Jacksonville International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Jacksonville Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

33 reviews

Review data

5 star reviews

55%

4 star reviews

18%

3 star reviews

12%

2 star reviews

6%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Jacksonville Airport

Showing 1 - 10 of 33 reviews

Latest reviews (33)

E

Eric

31 May 2024 - 1 Jun 2024
reviewed on expedia

4 out of 5 stars

The staff is very friendly and helpful. They qere kind to our children and we loved the fact that the pool was not too deep for them to enjoy. Breakfast was a hit every day! The amount of choices met everyone's expectations.
A

Anthony

17 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

I am incredibly thankful for the way they treated my family and I . From the first day we arrived, they showed us nothing but respect, courtesy, hospitality, and kindness. They maintain the property meticulously, and the rooms are both comfortable and clean . Kathrin Owen took exceptional care of us during our stay. We had to stay at this hotel while our home was being renovated, which coincided with our daughter’s prom and graduation occurring just two weeks apart. Without a venue for her graduation party, we spoke with Kathrin about our situation. She graciously offered us one of the conference rooms, ensuring that we could celebrate our daughter’s milestone. We are deeply grateful to her and her staff for their generosity and support.
A

Anthony

30 Apr 2024 - 17 May 2024
reviewed on travelocity

5 out of 5 stars

I am deeply appreciative of the way they treated my family and me. From the very first day we arrived, they showed us nothing but respect, courtesy, hospitality, and kindness. The property is impeccably maintained, and the rooms are comfortable and clean. Kathrin Owen took excellent care of us throughout our stay. We had to stay at this hotel while our home was being renovated, which coincided with our daughter’s prom and graduation happening just two weeks apart. Without a place to hold her graduation party, we spoke with Kathrin about our situation. She graciously offered us one of the conference rooms, ensuring we could celebrate our daughter’s special day. We are profoundly thankful to Kathrin and her staff for their incredible generosity and support.
J

Jennifer

19 Apr 2024 - 20 Apr 2024
reviewed on hcom

5 out of 5 stars

Stayed for one night on the way to Disney World. Room was clean and spacious and just what we needed for our family of 4 to sleep for the night before making the last leg of our trip. Breakfast was hot and delicious. Quiet hotel with comfortable beds.
J

JOSE ANTONIO

29 Mar 2024 - 31 Mar 2024
reviewed on orbitz

5 out of 5 stars

Amazing staff from Clarissa at check in to the breakfast hard-working always eager to help team members. Our family was welcomed and felt sincerely appreciated. The rooms were very clean and tide. Very nice hot breakfast and the best gravy in town ! Yummy! Overall, a memorable experience and a place to keep coming back when in JAX! Thanks all for the amazing job you do!
S

Snezana

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

3 out of 5 stars

You get what you pay for! Came to hotel at 12:30 at night, walked though reception, no one there, went up the elevator to my room… no any kid of security. (It’s a scatchy area). The iron was broken; air conditioning very loud Checking out at 4:15 am took time because receptionist too 5 minutes to show up… The place was clean and spacious.
C

Christina

16 Mar 2024 - 17 Mar 2024
reviewed on orbitz

4 out of 5 stars

We stay in Jax quite often at least monthly- and this hotel is at the top for the area. It was clean and quiet. The only neg/ complaint was there only 2 washcloths in the room not convienient for a family of 4.
M

Marquita

18 Feb 2024 - 19 Feb 2024
reviewed on expedia

5 out of 5 stars

The staff were amazing, the room was clean and modern, the bed was comfortable. The staff here made our stay feel like home and treated us like family. I will absolutely stay here again and again. Sage and Randy went above and beyond. Sage made sure our home cooked meal was delicious and provided it with a smile and great conversation. Randy dropped us off and picked us up from local grocery stores and restaurants making our stay as seamless as possible. I travel a lot and this hotel is my favorite by far.
R

Rogelio Soliva,

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

Enjoyed our stay there even if it was only for a few hours. The breakfast options were pretty good for our family.
E

Elizabeth

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

One night stay before catching a flight. Room was very large Easily accommodated my family of 3 adults and a child with no issues. Everything was in working order. They offered a breakfast but our flight was before serving time so I can’t comment on that. It is not within walking distance to any restaurants but signs posted of an on site restaurant. We were @ 8 min from the airport which is what we were looking for…oh and I got this room for a great price. I recommend for a short stay.
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