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Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Jacksonville Airport offers a convenient and relaxing stay for families. Guests consistently praise the cleanliness of the rooms, gym, and pool, making it an ideal choice for those seeking a refreshing dip after a long journey. While some guests noted the pool's unique indoor/outdoor setup could lead to noise concerns, the overall experience is positive, with many families highlighting the comfortable beds and readily available amenities.

Guest highlights

The clean and well-equipped rooms
The refreshing swimming pool
The comfortable beds

About the hotel

An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel is located in North Jacksonville, a neighborhood in Jacksonville with great airport proximity. Timucuan Ecological & Historical Preserve and Catherine Street Fire Station #3 are local landmarks, and some of the area's activities can be experienced at Jacksonville Cruise Terminal and Sally Corporation. Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum are also worth visiting. Looking to get your feet wet? Snorkeling, water skiing and sailing adventures can be found near the property.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free breakfast available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

57%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Jacksonville Airport, an IHG Hotel

Latest reviews (7)

C

Corisha

18 Sept 2024 - 19 Sept 2024
reviewed on hcom

5 out of 5 stars

Took my kids here to relax and go swimming and it was great. Rooms, gym, and the pool were all clean and fully stocked with supplies. I would definitely recommend.
V

Valerie

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

4 out of 5 stars

The hotel was ok. My kids were excited about using the pool after being stuck in the car all day. The setup of the pool is not ideal. It is partially indoor, partially outdoor. While a nice feature, it is too close to certain rooms and windows. Security came out to tell us that our very well behaved children were being too loud. What pool situation does not cause happy chatter from children? Mind you, my son is deaf so in order to speak to him at an already loud location, we must raise our voices. He tends to be louder as well since he can't hear himself. Very disappointing and upsetting that the hotel and other patrons are not understanding of people's differences.
F

Felicia

3 Jul 2024 - 7 Jul 2024
reviewed on expedia

4 out of 5 stars

It was quite and kids loved the pool
M

Mohammad

10 Apr 2024 - 11 Apr 2024
reviewed on orbitz

5 out of 5 stars

My family love this place
V

Vegacrew

9 Apr 2018 - 10 Apr 2018
reviewed on expedia

4 out of 5 stars

We were here for one night slept like a baby beds were soooo comfortable. Breakfast was ok.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Staff was awesome. Had a few problems, like the lock not working on my door, and the tv not working. Things were corrected rapidly and with a smile. We had about 6 rooms booked for a mini-family reunion, and with the breakfast buffet, we could go down and meet up whenever we were all ready, and move tables together as needed. Would stay here again. Lots of restaurants in the area and easy access to the interstate. Not much airport noise. Rooms were very quiet.
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

We stayed 2 nights at this hotel. We were in town on a short family getaway to attend the jazz festival. Check in was a pleasant experience. The desk clerk was friendly and very informative. We enjoyed having access to the pool and the continental breakfast. We will definitely book a room here in the future.
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