Omni Amelia Island Resort

First, let me say the staff was so nice. Deborah might be the best bartender. But other than that we were very disappointed. Not Omni quality standard/ The rooms were just like a holiday inn room..smelled like dirty feet and needs updating. Expected higher quality for the rate. Pool more for families. adult pool is right next to family pool so was not relaxing and not enough chairs. Then the high costs to sit on a chair on h beach and have service was not expected. Spa was nice but very overpriced. We decided to leave and try downtown Fernandina but very few ubers on the Island and hotel did not have car service. sorry to say but came home very disappointed for the $ we spent.

The hotel had a lot to offer. Lots of family friendly activities available for the children. We loved that it is pet friendly! Overall it's a beautiful property and the staff was very kind and helpful. The only reason I am not giving 5 stars is simply because they nickel and dime you. The beach chairs and umbrellas, additional cost, kids arts and crafts, additional cost, the activities are an additional cost, mini golf, additional cost... you get the point. Honestly the additional fees for activities is fine, but the prices were outrageous. I paid $25 for my son to paint a ceramic shark that I could have gotten at the Dollar store. I did speak to the manager, Nik who was amazing and really tried his best to make up for my displeasure with the "additional fees". We were celebrating my son's birthday and tried his best to make our stay an enjoyable one. He gave him and my friends son a really sweet gift from the gift shop. He also comped beach chairs and an umbrella for us, he gave us a late check out and even gave my 6yo and his friend wristbands that allowed them to eat free while we were there. All of those extras did not go unnoticed, and I really appreciated it, but I just wish it didn't take me having to complain. Like I said the staff really was wonderful, I just think certain policies around their "added costs" need to be re-evaluated.

We come every 6 months with our kiddos and enjoy our stay each time. There is a great splash pad for littles and we always enjoy taking morning walks on the beach.

The staff were friendly and welcoming. Loved the amenities, wonderful place to stay if you have small children.

Just returned from the Omni Plantation at Amelia Island. Overall it was a very good trip. We had a standard room with two queen beds. The resort is great. Beautiful ocean views all around. Staff is great and very helpful. Overall a great place for a family ocean vacation. A few things to improve: parking is kind of a pain. If you self park you must use their parking deck. Not convenient to anything. Also while I don’t consider myself a coffee snob, the coffe they serve on property (Stance I think) is almost undrinkable. Other than that, it’s a great place. It also handles big spring break crowds very well.

Beautiful property and solid service. Easy to get around the property and had a great time with the family.

Hotel and rooms are very outdated. Room had a very musky smell. I could also here everything from the next rooms (entire conversations, baby crying). I could also hear noisy guests outside coming in and out. Property and grounds are beautiful as well as ocean views. Staff at restaurant and bar were great.

This was a very relaxing trip for a quick getaway weekend. We didn't have to leave the hotel, but we chose to check out the Saturday market and art fair downtown. We would definitely come back and bring the kids.

The property was under a lot of construction but it was fine. The pool area is nice and there are several restaurant options. The kids enjoyed the amenities such as min-golf, roasting marshmallows, pickleball, tennis, the playground.

This is a beautiful property. The food and service was good. We did feel, however, that the hotel was maybe too big with destinations that were far away. We had to ride the "on demand" shuttle which was supposed to take 3-5 minutes but usually took 20 minutes. We had difficulty turning on the water in the shower on the last day and the blow dryer was lame. The walls were thin and we could hear a baby crying next door and people walking and talking in the hallway.