The General Palmer Hotel

About the hotel

This smoke-free hotel features coffee/tea in a common area, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite.

Nearby attractions

The General Palmer Hotel is located in Historic Downtown Durango, a neighborhood in Durango, and is in the entertainment district and near a train station. Henry Strater Theater and Durango Arts Center are cultural highlights, and some of the area's activities can be experienced at Hillcrest Golf Club and Dalton Ranch Golf Club. Durango and Silverton Narrow Gauge Railroad and Durango Discovery Museum are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails, cave exploring, and hunting nearby. Guests appreciate the hotel's central location.

Popular amenities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Luggage storage

Porter/bellhop

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Upper floors accessible by stairs only

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Outdoor

Terrace

Conveniences

Free newspapers in lobby

Front-desk safe

Library

More

Smoke-free property

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Reviews that mention...

All reviews (4)accesibility (2)staff (1)location (1)

Family Reviews

for The General Palmer Hotel

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The General Palmer Hotel

Latest reviews (4)

K

Katrina

15 Jul 2024 - 17 Jul 2024

reviewed on hcom

5 out of 5 stars

Great place to stay in downtown Durango. Hotel has old west feel, a unique elevator, great breakfast, cookies, tea and coffee all day. Back door leads right to historic railroad and front door to downtown Durango if ever in Durango stay here. There is also another old hotel nearby but thought the Palmer better suited for kids…

K

Kimberly

20 May 2024 - 21 May 2024

reviewed on hcom

3 out of 5 stars

disappointed that there was no window in the room - bedspreads and pillows need to be updated - but the hotel is very charming, and we LOVED the front desk young men - very informative on the history and the town and recommendations -breakfast sub-par- dry eggs and only kids sugar cereals.

K

Kay

11 Mar 2024 - 12 Mar 2024

reviewed on expedia

5 out of 5 stars

The check-in staff were super friendly and helpful. They do not have a ramp up the stairs to get into the hotel and they have a small old-fashioned elevator. This hotel has character since it was built in 1898. Highly recommend especially if you are traveling as a couple without kids. Next time we will stay for a few days.

K

Keshia

8 Oct 2023 - 11 Oct 2023

reviewed on travelocity

3 out of 5 stars

General Palmer was charming. We loved the location and the ability to walk around downtown and be right beside the train. The town of Durango was beautiful and family friendly. We were disappointed when we arrived because we were looking forward to actually staying in the hotel. No one informed us until we arrived that our family would be staying in a hotel room outside of the hotel in a side building. The breakfast wasn’t the greatest either. We wish they would have provided different choices but has the same meal every morning but re-named the dish.