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The Aqua Pacific Hotel

Connecting rooms
7.8/10 Good
(492 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Aqua Pacific Hotel offers newly renovated rooms with comfortable beds and convenient access to downtown Santa Cruz and the boardwalk. Families appreciate the adjoining rooms available and the welcoming atmosphere created by the owner and staff. While some maintenance issues have been reported (e.g., some rooms with musty odours, and issues with the hot tub), the hotel's local ownership and commitment to guest satisfaction are consistently praised. The nearby Special Noodle restaurant and Buttery bakery are also popular choices for guests.

Guest highlights

The kind and accommodating owner and staff
Newly renovated rooms with comfortable beds
Adjoining rooms available for families
Convenient location near downtown and the boardwalk

About the hotel

An indoor pool, a spa tub, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.

Nearby attractions

The Aqua Pacific Hotel is located in Westside Santa Cruz, a neighborhood in Santa Cruz. Moore Creek Wetland Nature Preserve and Santa Cruz Main Beach reflect the area's natural beauty and area attractions include Santa Cruz Beach Boardwalk and Santa Cruz Museum of Natural History. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Surfing Museum are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Microwave (on request)
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (on request)

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Things to do

Indoor pool
Spa tub

Conveniences

Elevator
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
44 km from this hotel
Monterey Regional Airport
45 km from this hotel
San Francisco International Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for The Aqua Pacific Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about The Aqua Pacific Hotel

Latest reviews (5)

b

brent

22 Sept 2023 - 24 Sept 2023
reviewed on travelocity

1 out of 5 stars

This place charged us $350 a night as it was the UCSC move in week. Hundreds of parent dropping off kids and taking the opportunity to check out the awesome town of Santa Cruz. Not too many choices. It’s not a hotel. It’s a motel. The rooms are newly renovated, but very poorly. Paint was good. The sink faucet when turned on sounded like a train coming through the room. There was no shampoo or conditioner in the dispenser that was barely attached to the shower wall. The bathroom is so small that you have to step over the toilet to close the door. The spa didn’t work as advertised. The staff at check in avoided eye contact and any form of courtesy. It’s a shi t hole. Oh. The beds are on metal frames that are about six wider than the twin mattress. That’s was a shin cracker in the dark. That’s about it. We would have been happy had we paid about $69.99 a night. On the good side, we really enjoyed Santa Cruz. Here’s a golden tip. Eat dinner at Special Noodle. Best Asian Food that we have ever had…in our lives.
C

Christopher

4 Apr 2023 - 6 Apr 2023
reviewed on hcom

5 out of 5 stars

We had a great two-night stay at the Aqua Pacific! Recently renovated with very nice fixtures and really comfy beds. The owner is always there taking care of guests and doing everything he can for them, while also working really hard to do much of the upkeep. He's a super guy who wants his guests to enjoy their stay above all else. Why give money to some conglomerate, when you can support a great local business? We were given a very good deal on an upgrade to adjoining rooms during a quiet mid-week spell, when the owner saw that we were a family of four. That really made our trip so much better! Parking is easy, and the location is super-convenient to walk across the river to downtown, or to the boardwalk area. Great food locally includes the Special Noodle place a block away and the bakery called "Buttery". We would definitely stay here again.
t

tara

7 Feb 2023 - 13 Feb 2023
reviewed on hcom

5 out of 5 stars

Absolutely the nicest and most accommodating owner and staff ive ever encountered. TJ and iffy? Treated us and our 2 dogs like family. Jacuzzi tub in our room was so relaxing. Highly recommended. Hurry up and fix the hot tub:). Tell the fish we said hi. Lol.
V

Victoria

Invalid Date - 27 Nov 2022
reviewed on travelocity

4 out of 5 stars

Easy access to parking. Superb employees! made us feel welcome. the hot tub was broken and the pool looked like it was inside on the website. but we didn't swim because it was too cold as an outside pool. floors needed a mopping. Walking around in our socks showed how dirty the floors were. only one of our rooms had a musty odor. Over all, the two day stay was family and pet friendly. we felt safe and cared for. A fun stay in Santa Cruz.
C

Carl

6 Oct 2022 - 7 Oct 2022
reviewed on travelocity

5 out of 5 stars

Aqua Pacific has just opened after a complete remodel. Everything is brand new. Also the hotel is NOT part of a big chain. It is locally owned by a young family. I, personally, like the idea of supporting a family trying to get their business up and running.
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