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The Westin St. Francis San Francisco on Union Square

4 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(2898 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

The Westin St. Francis San Francisco on Union Square is a top choice for families, offering spacious rooms with excellent views and a convenient location. Many families appreciate the hotel's warm welcome, efficient and friendly staff, and the overall comfort and cleanliness of the hotel. While some mention a busy lobby, the numerous positive reviews highlight the hotel's family-friendly atmosphere and commitment to guest satisfaction.

Guest highlights

Spacious junior suites with great views.
Warm and friendly staff, providing excellent customer service.
Convenient and central location.
Cleanliness and comfort of the rooms.

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.

Nearby attractions

Located near the beach, The Westin St. Francis San Francisco on Union Square is in Union Square, a neighborhood in San Francisco with great shopping. Golden Gate Park and Muir Woods National Monument reflect the area's natural beauty and area attractions include Exploratorium and Aquarium of the Bay. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: wifi (usd 15 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available
To-go breakfast available for a fee daily 6:30 am–11:00 am: usd 25-45 for adults and usd 25-44 for children

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Designer stores
Shopping
Wine tasting room

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
18 km from this hotel
San Francisco International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin St. Francis San Francisco on Union Square
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

76%

4 star reviews

14%

3 star reviews

0%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin St. Francis San Francisco on Union Square

Showing 1 - 10 of 21 reviews

Latest reviews (21)

S

Shirley

6 Jul 2024 - 7 Jul 2024
reviewed on wotif

5 out of 5 stars

I booked the junior suite with sofa bed and the view of the square on 10th floor. The hotel rate was very reasonable for the most desirable hotel at Union Square. It was new experience for us to ride the old fashioned elevators with press button of floors outside each elevator. I like the decent size of this room which has a walk-in closet connected to the bathroom. The bathroom shower has very elegant marble tiles matching the floor tiles and it feels very refreshing. We used the $30 credit for breakfast at the Ritos cafe and the egg white frittata was tasty and big enough for my husband and I to share. We highly recommend the junior suite for its classy and comfort!!!
J

Jenny

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

We loved ThebWestin St. Francis, very clean, the location was very convenient, the room was very clean and comfortable and the hotel has a lot of historical spots in it. I highly recommend this place and hopefully I'll be back soon.I travel a lot trust me when I tell you yhis is a great choice to stay with your family.♥️
J

Josue

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

It was amazing me and my family enjoyed our stay
K

Kevin

7 Dec 2023 - 9 Dec 2023
reviewed on orbitz

5 out of 5 stars

This is my number one spot when I come to San Francisco! I have 2 boys a 5 year old and a 4 year old and must say it’s super family friendly. I have stayed in all the top end hotels and this one by far beats them all!
M

Mark

17 Nov 2023 - 19 Nov 2023
reviewed on orbitz

5 out of 5 stars

From being greeted warmly by Bailey at the front desk to the amazing historical tour of the hotel by Howard Mutz, everything about our stay was amazing. Our junior suite corner was fantastic. Everyone at the hotel treats you well and makes you feel valued. This is why we keep coming back. Love this SF landmark. Thank you so much.
A

Allison

19 Aug 2023 - 20 Aug 2023
reviewed on orbitz

5 out of 5 stars

Stayed in a junior suite. Spacious and excellent view. Very clean. Perfect location.
A

Ahmed diaaeldin

4 Aug 2023 - 8 Aug 2023
reviewed on orbitz

5 out of 5 stars

Betty, was very professional efficient and quick during check in. Explained everything. Gist benefits. Destination fees is something new. But lots of hotel credit to cover it. We changed type of one of the rooms easily at no cost. Great view for grand rooms with city view. Only comments is exterior window cleanliness and one missed spot at the bathtub. Manager fixed it right away and made everything right. Thanks for all. All of our family loved it
R

Roger

3 Jul 2023 - 7 Jul 2023
reviewed on orbitz

2 out of 5 stars

The Saint Francis is a grand old hotel; however it seems tired and neglected. It seems that they don’t have the money to maintain it in the style it should be maintained. The lobby has been changed into a fast food snack area attracting families with lot of children and little league teams. It was very dispiriting for one who was looking for the elegant hotel of the past. Our room was oddly shaped. It was as if they combined a room and a hallway.
K

Kevin

7 Feb 2023 - 8 Feb 2023
reviewed on orbitz

5 out of 5 stars

This place is Great! My favorite place to stay in the city. I come here all the time with my family and I have never been disappointed. There was a mix up once and they made it right! Customer service at its finest! I’ve stayed at 5 star places like the four seasons and The Westin St. Francis union square beats them all by a long shot. I must say it is also a place in which I feel comfortable and safe.
P

Patrick

Invalid Date - 16 Jan 2023
reviewed on orbitz

4 out of 5 stars

The junior suite is a great room with great views. Very quiet. SF needs to some how/some way make SF feel safe again. So many homeless that are aggressive.
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