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JW Marriott San Francisco Union Square

4 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The JW Marriott San Francisco Union Square offers spacious rooms and is welcoming to families. Guests consistently praise the friendly and responsive staff. While the hotel is also popular with business travellers, its suitability for families is highlighted by several positive reviews.

Guest highlights

The spacious rooms
The friendly and responsive staff

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and conference space.

Nearby attractions

JW Marriott San Francisco Union Square is located in Union Square, a neighborhood in San Francisco, and is in a shopping district and near the beach. Golden Gate Bridge and Grace Cathedral are local landmarks, and travelers looking to shop may want to visit Pier 39 and Union Square. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Sailing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.

Popular amenities

Family friendly

Grocery/convenience store
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible bathroom vanity
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
19 km from this hotel
San Francisco International Airport
19 km from this hotel
Norman Y. Mineta San Jose International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott San Francisco Union Square
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about JW Marriott San Francisco Union Square

Latest reviews (4)

C

Christine

19 Jan 2024 - 21 Jan 2024
reviewed on orbitz

5 out of 5 stars

My family had a 2 night stay. The hotel itself felt welcoming and comfortable. I would like to mention the front desk rep Antonio who went above and beyond getting us checked in, giving us great directions and very friendly.
U

Umme

5 Oct 2023 - 7 Oct 2023
reviewed on hcom

1 out of 5 stars

I had an autistic kid travelling with me. To protect the glass cups, wine cups, and some merchandises kept on mini-bar, I had to move those around. I ended up being charged for these items even though I did not consume any of the items and placed them back in place before departure.
S

Stephen

28 Jul 2022 - 31 Jul 2022
reviewed on orbitz

5 out of 5 stars

This is obviously a top choice for business hotels, but we were pleased that it was friendly to families on vacation, too. The staff were very nice and responsive. The room was clean and spacious.
P

Paul

1 Apr 2022 - 3 Apr 2022
reviewed on orbitz

4 out of 5 stars

Spacious rooms- reasonably priced. Bar prices excessive- $24 for a glass of white wine- are you kidding me?! Also not much bar/restaurant ambiance- need a happy hour or something to attract some biz
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