Ayres Hotel Barstow

Booked the hotel while coming back from a family emergency in Albuquerque NM. Drove 12 hours, got to the hotel at 2am to check in only to be told that the hotel would not be providing the breakfast they advertise in their listing even though they charged full price for the room. Tried to have Expedia speak to them about some reimbursement or credit to the room price and was told that the manager stated if I didnt like the fact that they weren’t offering the services they advertised that I could have just cancelled and gone somewhere else. Pretty sure he doesn’t understand what traveling for 12 hours with children and trying to check into a hotel in a unfamiliar city and 2am is like. Very very let down.

I had asked how long does the pool stay open 10. But if I'm quite we can stay a little bit longer.. that was nice of them ☺️ my kids loved it.thank you

We stayed here before a day of off-roading nearby with small kids and it was wonderful. Their breakfast was great

They are nasty and the GM Toni Van Bastelaar is very rude and disrespectful my 1 year old daughter in I were around roaches this place is infested. Then he told me he has kids that been around bugs outside, which I don’t get how would he compare a paid room vs outside where bugs live . It’s sad I’m a single mother and we both have health conditions and have to rush me and my daughter things out of here .

Reserved a suite for 2 adults and 4 children. It said there were 2 queen beds in this suite. I figured they must have a pullout or hide a bed for the other 2 people. Nope just a regular hotel room with 2 queens. It was not a suite. It was regular sized. Was too tired from traveling all day to fight about it. And it was late. We were so tired we just slept 3 to a bed. Paid extra for nothing.

Stayed here overnight while traveling N on the I-15. Convenient location off the freeway with a few family dining options: Chili's across the parking lot and 2-3 restaurants around the area. Easy parking, easy check-in, easy access back to the freeway, safe little area, coffee options on parking lot too (Starbucks and Dunkin Donuts).

Great check in staff. Friendly staff, got to our room and it stunk of cigarette smoke and the cooler/heater think was hanging off the wall. But I called the front desk and the lady quickly apologized and came up with new key and a room on the same floor. Her great attitude made me so much more relaxed we had out 20 month old toddler with us so we were exhausted and she really made life easy for us.

This is a family owned property where the staff seems to be happy working there. Comfortable clean rooms, enjoyed the indoor pool, great included breakfast, overall the property is very well maintained and is located near lots of restaurants and the outlet mall.

The hotel staff was amazing and the indoor pool was great for my family.