Courtyard by Marriott Sacramento Midtown

First night was ok. Saturday evening I returned from all day in the pool with my grandkids, exhausted to an uncleaned room( I did not have a do not disturb sign outward) no coffee, and when i tried the tv to help relax for sleep the remote turned the tv on but would do no more. The batteries or something wrong with remote or tv only could unplug it finally. Ugh! The next morning after no coffee to help wake up was told by from desk some rooms don't get cleaned. What? She said I should have called the desk. I did not want to wait as that takes for housekeeping or maintenance. After everything like that I get a desk clerk with no compassion.

I’ve stayed here many times about 4 years ago but this time was way different. house keeping tried to walk into the room while i was in the shower. 3 hours before check out and then came back an hour later and knocked on the door. super frustrating. As for cleanliness- there was a chair in the room that clearly was in need of a deep clean! Grossly dirty. also went to use a glass and there were finger prints on one of them. We were told the pool was heated, went to go check and it was ice cold. As for check out, there was someone new so she had help and neither one of them asked how our stay was…. Very bad vibe from start to finish. This hotel is convenient due to it being across the street from the hospital where my child’s doctor appointments are but i just might find somewhere else to stay for future Appointments….

The amenities nor the address are represented on the website. The room had a mini fridge, microwave, iron & board, ice, plenty of charging outlets.for devices. Next to UC Davis this hotel is popular with families staying to visit hospitalized patients. We always travel with ear plugs so neighbors noise doesn’t disturb us, but did notice signs to be respectful with noise. Visiting family living in Sacramento we didn’t use the facilities as much as we would have liked. It’s well maintained and well run. We would stay there again.

I will definitely be staying at this location again. Having a child with special needs its hard to find a place that he feels comfortable. The staff a manager was really understanding when i had to leave earlier from my trip that is very hard to find now a days.

I was pleased to find a clean and quiet hotel near family I was visiting. Will return again soon!