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The Sterling Hotel

3 1/2 star hotel
8.2/10 Very Good
(854 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk, and a computer station.

Nearby attractions

The Sterling Hotel is located in Downtown Sacramento, a neighborhood in Sacramento, and is in the entertainment district and near a metro station. Historic Governor's Mansion and California State Railroad Museum are local landmarks, and some of the area's attractions include McKinley Park and Sacramento Zoo. Fairytale Town and Funderland are also worth visiting. Water skiing, rafting, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free continental breakfast available daily 7 am–10 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

Motorized watercraft

Outdoor

Garden

Conveniences

Banquet hall
Elevator
Free newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Sacramento International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for The Sterling Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about The Sterling Hotel

Latest reviews (2)

C

Christina

12 Apr 2024 - 13 Apr 2024
reviewed on expedia

1 out of 5 stars

Main light in the room turning off and on. Property management told me to go outside to the lockbox at 2 in the morning to put a card key in the light switch but the reader has nothing to do with the broken spring that is flipping the switch back on. Sent videos to management while it was happening and they just stopped responding. And it’s 2 in the morning! I’m not going to walk to an unguarded entry where I’ve literally not seen a single soul in this building and put myself and family in harm’s way. Horrible experience. You should warn customers before they book here. It’s 2:45 in the morning now and I had to rig the light switch with a bandaid and other tools to get the light to stay off. Ridiculous.
W

WALTER

2 Mar 2024 - 5 Mar 2024
reviewed on hcom

3 out of 5 stars

The Sterling is an OK stay; not bad, but it is not exceptional nor great. The biggest disappointment was the breakfast which does not exist. When I travel with my wife and toddler, I never book without the hotel providing breakfast. NEVER. When I was booking, I made sure to check the breakfast included box and The Sterling listed as providing breakfast. At check-in, the receptionist confirmed our fear: no breakfast. Next, the mattresses were too soft to the point where you sort of sink in. Lastly, the maid was cleaning the room in front of us and slamming doors. My wife kindly asked her to please not slam doors so hard because our sick toddler was sleeping; maid ignored our request. In comparison, I've stayed in far better hotels in the USA and the third-world for half the price. Hope this feedback helps some of you.
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