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Jennifer
30 Jun 2024 - 3 Jul 2024
reviewed on expedia
5 out of 5 stars
My family and I enjoyed our stay! The hotel offers breakfast that extends till 10am which is very accommodating. Our room was clean for the most part. Beds were comfy and AC was working just right. All the necessary amenities were provide down to shampoos and hand soaps which made things more convenient than having to bring your own. The hotel lobby smelled so good! Staff was very accommodating and friendly! I highly recommend this hotel for anyone needing a place to stay in the area. We will be booking this place again in the future.
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Celina
18 Jun 2024 - 21 Jun 2024
reviewed on expedia
2 out of 5 stars
Checked in around 10pm. When we entered 1st room, we noticed an offensive odor. It was late so I thought about just asking for some deodorizer. My daughter and I were walking around room barefoot and my husband in socks and we noticed the carpet between the beds was damp. I thought some kid must have come out of the shower and stood there to dry off. Nope. I bent down and put my nose inches from the carpet and realized it was urine! And, we were stepping on it in bare feet. Front desk moved us to our second room which was accessible. No door on shower made a horrible mess in the bathroom while showering. We did not book a n accessible room so no this was disappointing- no closet, extra dressers missing g to accommodate a wheel chair. Next day moved to our 3 rd room which was fine. Also, on first night my daughter and I were channel surfing and porn was on showtime 2. Girl on girl, 69, going at it. We’re at this hotel to go to Disneyland!
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Kevin
23 Jun 2024 - 26 Jun 2024
reviewed on hcom
4 out of 5 stars
The 1 bedroom, 2 queen suite was spacious, clean, and comfortable! The kids loved the Disney movie area in the lobby and pool/hot tub. The hot breakfast and kitchenette were a lifesaver with 3 kids and doing 3 days at Disneyland! The ART stop to the park is convenient, although got full at times with other hotels using the same stop. We would definitely recommend, especially for families!
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Shelsea
13 Jun 2024 - 17 Jun 2024
reviewed on expedia
3 out of 5 stars
We originally booked our stay from Th 6/13/24 to Mon 6/17/24, but checked out early on Sun morning before 11:00 AM PST due to the loud noise from obnoxious groups of people parking their cars and loitering directly outside our bedroom and living room windows (get all the windows/sliding doors replaced with double-pane sound proof asap). I had to call the front desk on Sat around 10:30 PM to request they send *local police* to break up the crowd gathering outside our room in the Hampton Inn Suites parking lot, but they sent their own security instead. The obnoxious young punks lingered loudly past midnight. SEND THE COPS NEXT TIME for everyone's safety especially that of our young children. Use room key cards for secured gated parking for patrons only. Now, I need to request Expedia give us a refund for the last night of our booking.
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Jordan
5 May 2024 - 7 May 2024
reviewed on expedia
5 out of 5 stars
Perfect for our family vacation!
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Maria
16 Apr 2024 - 19 Apr 2024
reviewed on hcom
5 out of 5 stars
Staff were very welcoming, very kind. Hotel and room were very clean as well. Loved how close it was to Disneyland prefect place for you and your family.
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Steven
11 Apr 2024 - 14 Apr 2024
reviewed on expedia
4 out of 5 stars
It was close to the place I needed to be. It’s also close to Disney so there are quite a few kids. Parking was a small challenge.
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Melissa
1 Apr 2024 - 6 Apr 2024
reviewed on expedia
1 out of 5 stars
Left after one night. Paid extra just to leave. Broken bed. Bloody & hairy pillows that front desk staff Valerie refused to replace. Then called me at 1am to say since I was having so many issues I could pack up right then if I didn’t want to be charged. Ah yes… Let me drive the streets of Anaheim to find a new hotel with small kids in tow because you can’t provide clean pillows? Like what? Actually the most absurd hotel stay I’ve ever had. Luckily Expedia was able to refund me due to a lack of communication from management. It’s also $30 a night to park in their completely unsecured parking lot. I’m an annual passholder at Disneyland so stay all over Anaheim and I’ve never had this type of experience anywhere. I’ve never stayed at a hotel that couldn’t provide pillows at any hour, especially if the ones initially provided had BLOOD on them. Management only attempted to reach out days after I’d left the property. Then they tried to charge me for 5 nights of parking even though upon checkout they swore I’d only be charged for the night and as soon as I checked out charges would stop. I’ve still yet to get my deposit back. Totally insane. Avoid at all costs.
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Jina
2 Apr 2024 - 4 Apr 2024
reviewed on expedia
4 out of 5 stars
Heated outdoor pool and hot tub was a plus when traveling with little kids that love playing in pools.
The buidling itself was aging. Its a skip hop jump from becoming old. It wasnt as nice as the photo made it look, smaller aisle to walk around in the room. I am not a fan of the barn door to the bathroom. The door doesnt seal/close all the way so it lacks privacy.
Our door squeeled very loudly every time we open/close so we felt guilty going in and out of the room. We tried to stay put, we didnt want to disturb other guests.
Parking lot is shared by buca de beppos and several other hotels... every day, a car alarm would go off for several hours. It was annoying.
The bus stop was very convenient!
Breakfast was ok. Its a little cramped to have 4 waffle stations. The kitchen staff were working hard to replenish. We appreciated them very much!
Waffles didnt have any fruit. Had whipped cream though. The eggs were ok. Protein was turkey sausage one day and something else another day (ham? Sauage slices). Turkey sausage was not very good. Not kid friendly taste.
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Iliana
18 Feb 2024 - 20 Feb 2024
reviewed on hcom
5 out of 5 stars
Love it comfortable and spacious great for our family trip