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DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr

4 star hotel
Connecting rooms
8.8/10 Excellent
(2908 verified Hotels.com guest reviews)
See verified family reviews (96)

generated by AI based on family reviews

Overview

Families love DoubleTree Suites by Hilton Anaheim Resort - Conv Center for its convenient location near Disneyland, spacious rooms, and fun amenities such as a pool and game room. While some families have experienced issues with noise or service inconsistencies, many praise the helpful staff and overall comfort of the hotel. The hotel's proximity to Disneyland and other attractions makes it a popular choice for family holidays.

Guest highlights

The convenient location near Disneyland and other attractions
The spacious and comfortable rooms and suites
The swimming pool and game room for kids
The helpful and friendly staff (although some negative experiences were reported)

About the hotel

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr is located in Anaheim Resort, a neighborhood in Anaheim, and is in the entertainment district and near a train station. Downtown Disney® District is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney California Adventure® Park and Disneyland®. Check out an event or a game at Honda Center, and consider making time for Knott's Berry Farm, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10:00 am: usd 18.00 for adults and usd 12.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Romance packages available

Nearest Airports

Airplane
John Wayne Airport-Orange County
14 km from this hotel
Long Beach Airport
22 km from this hotel
Ontario International Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

96 reviews

Review data

5 star reviews

57%

4 star reviews

21%

3 star reviews

10%

2 star reviews

8%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr

Showing 1 - 10 of 96 reviews

Latest reviews (96)

L

Lillie

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

I alway have a great time here. The bar was open, the gift shop had great items and the staff are always easy to work with. Although it's within walking distance to Disneyland, there is shuttle service, but we weren't able to contact them, and also the bus system was available both ways. We enjoyed using the pool and the game room for the kids. Lots of amenities!
V

Victor

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

4 out of 5 stars

Nice Hotel. Great staff. The kids enjoyed the arcade. The only reason I don’t give it 5 stars is because the furniture in the rooms, especially the couches are a bit dated. Other than that nice Hotel. Would definitely stay there again.
H

Heather

18 Aug 2024 - 19 Aug 2024
reviewed on hcom

5 out of 5 stars

My go to when we hit the parks. Which we go often. It’s our home away from home and we love it! Clean, roomy, affordable, pool is nice enough for the family. We will keep booking!
C

Christina

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

My first night there was horrific. I was put in a room facing the street and didnt sleep at all. The girl at the front desk was rude that checked me in and not interested in helping me. Luckily, Daniel helped me the next morning and moved me rooms. Originally I only booked 2 nights there (my trip was for 5 nights) and after I was moved I slept so well and was so comfortable I extended! Paul, who is "in training" was absolutely amazing and seems to really want to help. I will definitely be returning and will recommend this hotel to any friends or family that will be heading that way. I travel alot, and LOVE Disney so this hotel was perfect.
W

Wendy

9 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Aden at the front desk provided excellent customer service! Clean and convenient hotel for families. I would recommend.
J

Jessica

6 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

It is an easy straight walk to the Disney Parks, depending on fitness level, age, and tolerance of children or others in your party.
R

Ricardo

7 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect for any type of family
H

Harwinder

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

I stayed at the Double tree for a weekend to go to Disneyland. I purchased 4 rooms, and we decided to stay here (of all nearby places we could have chosen). I arrived with roaches in my room. I called front desk immediately and they told me they could do nothing since every single room was booked. We slept in our car, there was no way I was going to pay more than 2,000 and sleep in a room so dirty. We were told that we wouldn’t be charged for that night and of course, we were. Management was supposed to call me to follow up once they got a “report” back from someone on Monday and of course no one called us. This will be the last time we stay here or at any Double Tree ever and certainly will not be recommending to family and friends. To top it off, we emailed the manager, and no response. It’s been days since our stay, and we still haven’t been contacted. Just apply your hard earned dollars elsewhere, don’t take this gamble.
J

Jarret

28 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

This was a superb place to stay for your trip to Disneyland. We enjoyed it so much. Great amenities. Great breakfast buffet. Super clean. Lots of space. Great for your family. We had one altercation with a food service staff member. This was addressed and made abundantly clear this was not her first offense. It was a shorter woman with a bob haircut. Never got her name. I've never encounter another human being so outrageously rude for no reason. Completely uncalled for. There was no management present but the woman who ran the front desk was super accommodating and kind when we told her about our incident. This woman should be relieved of her duties considering this is a customer service type of employment. Haven't received any word from management about the complaint. However, in spite of that situation, it's a great pace to stay.
Z

Zipp

31 May 2024 - 3 Jun 2024
reviewed on expedia

5 out of 5 stars

Our family love staying here because it’s so close to everything, Disneyland, Downrown Dianwy, California Adventure, lots of shopping and so many eateries to choose from. Not too far from the beach and Los Angeles. Hotel staff was helpful and friendly. Rooms were nice and clean and had enough space for family of six. Would definitely stay again.
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