SureStay Hotel by Best Western Ontario Airport

About the hotel

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

SureStay Hotel by Best Western Ontario Airport is located in Guasti, a neighborhood in Ontario, and is in the entertainment district and near the airport. IFLY Indoor Skydiving - Ontario and Scandia Amusement Park are local attractions and those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or Auto Club Speedway. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Microwave

Outdoor pool

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Visual fire alarm

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Outdoor pool

Conveniences

Elevator

Front-desk safe

Vending machine

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Ontario International Airport

2 km from this hotel

John Wayne Airport-Orange County

50 km from this hotel

Long Beach Airport

59 km from this hotel

Reviews that mention...

All reviews (8)clean (1)evening entertainment (1)accesibility (1)staff (1)pool (1)

Family Reviews

for SureStay Hotel by Best Western Ontario Airport

3 out of 5 stars

8 reviews

Review data

5 star reviews

12%

4 star reviews

12%

3 star reviews

50%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Ontario Airport

Latest reviews (8)

M

Melissa

6 Jul 2024 - 7 Jul 2024

reviewed on expedia

2 out of 5 stars

The tub flooded every time I used it to take a shower. My small child and I both had to take a shower in a bunch of water (water was passed both our ankles) had to keep turning off the water and waiting 3-5 minutes for water to drain completely out.

M

Maya

16 Mar 2024 - 17 Mar 2024

reviewed on expedia

3 out of 5 stars

I book for 3, 2 adults and 1kid but only have one towel, what a poor service.

D

Denise

9 Sept 2023 - 10 Sept 2023

reviewed on orbitz

4 out of 5 stars

Shouldnt schedule a single person next to a family. This facility is right next to the I10 freeway but my inconsiderate neighbors were far worse than any freeway noise.

L

Leslie

8 Jul 2023 - 9 Jul 2023

reviewed on orbitz

3 out of 5 stars

breakfast was disappointing. limited options. most places have more options. waffles, bacon/sausage, etc. our room the ceiling in the bathroom shows mold coming out under the paint. the pool was nice but no towels. when we asked for towels we were told one per guest, like we need to be told as children.

A

Analydia

Invalid Date - 27 Nov 2022

reviewed on orbitz

3 out of 5 stars

There was duck tape holding the main sliding door. That doesn’t make anyone feel comfortable spending the amount of money that was charged. There were continuous flickering lights outside the building. That did not look comforting. Also the breakfast was hardly a breakfast at all. There were no eggs, sausages nor waffles. The tiny muffins & yogurt were not filling, for my three kid’s especially. Also the microwave in our room shot off electrical sparks when we attempted to use it. I asked for a replacement & never got one. Overall I felt like they overcharged me for a run down hotel.

V

Vanessa

12 Nov 2022 - 13 Nov 2022

reviewed on orbitz

1 out of 5 stars

This property is extremely loud. You can hear every single car on the highway and voice in the hallway through the walls. Our room smelled of cooked curry so bad we could smell it on our clothes the entire next day. We would've tried to switch rooms, but we had small kids that were sound asleep when we got there, so it was too much of a burden.

M

Michael

16 Apr 2022 - 19 Apr 2022

reviewed on orbitz

5 out of 5 stars

The property was convenient and close to family.

A

19 Jun 2024 - 22 Jun 2024

reviewed on hcom

3 out of 5 stars

The dark male at front desk was very friendly nice and helpful always had a smile and was happy to help however the other 2 lady’s at the front desk were not helpful at all were in a bad mood spoke very unprofessionaly. We were unable to get extra towels since they said they didn’t have any clean ones and did say they would take us some to room 2 days later nothing. Elevator did not work and we were not told that which was hard traveling with a toddler and being on 3rd floor. Breakfast was not the greatest pretty much stale yogurt or cereal. The 3rd floor smelled like marijuana the whole time we were there. We could hear dogs barking even though no pets aloud and also freeway can be heard and can be pretty loud. Also beds made lots of sound when getting on and off bed. AC worked well but was also loud.