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Ayres Suites Ontario at the Mills Mall

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Ayres Suites Ontario at the Mills Mall is a convenient base for families visiting the area, with its close proximity to many attractions and amenities. Families appreciate the complimentary breakfast and the generally clean and spacious rooms. The hotel's location near Ontario Mills Mall offers a wide variety of dining and shopping options. While some guests have noted issues with noise levels and inconsistent service, the positive feedback regarding the location and cleanliness makes it a potentially suitable option for families.

Guest highlights

The close proximity to many different attractions and activities.
The free hot breakfast
Generally clean and spacious rooms
The hotel's convenient location near Ontario Mills Mall with many food options nearby

About the hotel

An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Ontario, Ayres Suites Ontario at the Mills Mall is connected to a shopping center. Museum of History and Art and Maloof Foundation for Arts & Crafts are cultural highlights, and some of the area's activities can be experienced at Goose Creek Golf Club and Sierra Lakes Golf Club. IFLY Indoor Skydiving - Ontario and Scandia Amusement Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free full breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free reception (select days)
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool
Shopping
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Designated smoking areas (fines apply)
Fireplace in lobby

Nearest Airports

Airplane
Ontario International Airport
4 km from this hotel
John Wayne Airport-Orange County
52 km from this hotel
Long Beach Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for Ayres Suites Ontario at the Mills Mall
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

11%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Ayres Suites Ontario at the Mills Mall

Latest reviews (9)

D

Destinie

13 Jul 2024 - 14 Jul 2024
reviewed on orbitz

5 out of 5 stars

Friendly staff. My flight got in late and hotel shuttle was there to pick my family and I up within 10 mins.
S

Stephanie

13 Oct 2023 - 15 Oct 2023
reviewed on hcom

5 out of 5 stars

This stay at this hotel.was amazing. They accomidated us in whatever we needed for me and my family. The guest services gave wonderful customer service
h

hartley

28 Oct 2022 - 29 Oct 2022
reviewed on hcom

2 out of 5 stars

A bunch of youngsters staying at the hotel making loud noises. people running,slamming doors, Loud talking and laughing until 3:00 am. I was shocked and surprised because I was told by the hotel staff that there’s a no noise policy after a certain time BUT it wasn’t enforced so I didn’t get much sleep. I’m tired and very dissatisfied
R

Rebecca L

22 Oct 2022 - 23 Oct 2022
reviewed on hcom

2 out of 5 stars

This is could be one of the nicest and most affordable spots in this area. Close to everything. That being said, service let it down big time. Front desk were more concerned to catering to airline staff that arrived half way thru my check in. My first time at a Ayres and did not sit well with someone that travels alot. Didnt bring my tape measure but king size bed was questionable on size, overall room was clean despite loose bath tiles and dust. Breakfast was good, other guests treated it like a playground for their kids. Good selection of hot food otherwise. On site security for parking lot was reassuring.
A

Alex

3 Jun 2022 - 5 Jun 2022
reviewed on orbitz

5 out of 5 stars

I was in town to hike Mt. Baldy so this was a good jumping off point, maybe thirty minutes to the mountain. Property was fairly clean but I noticed security in the parking lot, likely to address a number of homeless individuals I saw loitering around. The pool was a nice option and it was warm enough to swim. Free hot breakfast was a nice touch. Coffee in the lobby is always appreciated. Room was good sized and clean, bathroom a tad small. The fridge was so cold it exploded my soda. We were placed next to a family with two very loud children which kept us up, but for one night why complain. The mall is across the parking lot with many food options near by as well.
D

Deanna

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

5 out of 5 stars

We traveled to the Ayres Suites for a soccer tournament in the area. We have stayed their many different times over the years. When we are in this part of California we always stay at an Ayres Hotel. They are always super clean and family friendly. I have never had any issues and no complaints. We always appreciate having a great place to lay our heads down and rest after our tournaments.
A

16 Jun 2024 - 17 Jun 2024
reviewed on hcom

5 out of 5 stars

Highly recommend, it is close by to so many different things to do with the family
A

28 Oct 2023 - 29 Oct 2023
reviewed on hcom

2 out of 5 stars

The front desk staff was amazing, the view of the lobby was nicely decorated. My issues come with the beds and the free breakfast. The bed was old and uncomfortable for both myself and my kids. The other issue is the free breakfast. The breakfast had very limited options and it was a serve once only, they also asked for room number and gave you only the number of plates they assign. They had scrambled eggs and scrambled eggs with ham, they only gave you one option to choose from and you couldn’t combine both. They cook or server look rather disgruntled or frustrated which made the breakfast experience a bit worse. All in all if I am paying $300 for a night I expect a different experience.
A

3 Jun 2022 - 5 Jun 2022
reviewed on hcom

4 out of 5 stars

This hotel is superb. Located in prime location near Toyota center, if going to any events and next to Ontario Mills Mall. The only thing I disliked was I called to let them know I would be arriving after midnight, they noted it in the account. Once I arrived the front desk person made an irking comment that I had arrived really late and he also told my kids to keep it down because pilots were in our floor. I didn't think that was necessary considering my kids weren't even being rowdy, they were sleepy and ready to sleep. That's the only thing I can say was unpleasing. Other than that good breakfast food and free breakfast and wi-fi.
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